Jamie W. Email & Phone Number

Orlando, Fl, Us

Managed collections and resolved billing discrepancies for MRO, rental contracts, and fuel invoices, ensuring timely payment collection and accurate processing of invoice credits. Collaborated with internal teams and external stakeholders to address billing issues, optimize revenue recovery, and maintain positive customer relationships while utilizing expertise in aviation billing processes to reconcile accounts and streamline billing operations, contributing to the company's financial stability and operational efficiency.

Managed company’s e-commerce platform, overseeing inventory, product listings, website performance, and traffic optimization to boost sales and raise conversion rates. Collaborated across marketing, sales, and IT teams to integrate inventory seamlessly and enhance the user-friendly online shopping experience while analyzing data, conducting A/B testing, and implementing strategies to optimize inventory levels and website performance.

• Managed credit and collections processes for Disney's Ad Sales, optimizing AR turnover and minimizing DSO through collaboration with marketing agencies and direct sale advertising clients. Utilized intermediate Excel skills to enhance collection strategies and expedite resolution of payment discrepancies, fostering collaborative relationships with sales, billing, and business development stakeholders to investigate and rectify payment discrepancies, facilitate accurate credit issuance, and ensure alignment with company credit policies and procedures.

Managed collection activities for consumer debt, covering auto loans, personal loans, and credit cards, ensuring adherence to regulations and company policies. Specialized in auto loan modifications and processing, showcasing proficiency in negotiating repayment plans and facilitating borrower account management, while collaborating with internal teams to streamline procedures and maintain regulatory compliance.