Jamil Khan Email & Phone Number

Bradford, United Kingdom

SystmOne Configuration Specialist, Building SystmOne, Configuring and implementing requirements and developing templates, assessments, questionnaires, letters for the transformation programme that is now completed successfully. The role was to develop outstanding requirements for a safe change to a new EPR systems for the trust and working with 3rd party suppliers, getting signoff by clinical leads and attending development and configuration meetings weekly and providing progress updates to key users, stakeholders and decision makers in following area:- Inpatients, Adult Community, Forensics, Phycology, Physiotherapy, Children’s & Adolescent Mental Health (CAMHS), Mental Health Act Office (MHA), Learning Disability (LD).

Bradford, United Kingdom

As-is, To-be Process Mapping and reporting working within business change analyst role developed change within a district care environment moved in to project support and help sign-off process maps and manage the training phase, produced stats and kept up-to-date with correspondence with staff, stakeholders and project management team.

Bradford

Process mapping, as-is, to-be, report requirements, project support, information gathering, Product Specialist

Teddington & Hounslow & Richmond

Working within Learning Disabilities Team, Psychiatry, Sociology, Physiotherapy, Dietetics, Phycology, SALT & Dysphagia, Nursing, Autism and Social Services, Looking at processes to improve Admin function, Leading Admin Team, keeping up to date with SOP's, BAU and implementing Improvements, role involves elements of business analysis, process Improvement, leading team Improvements, Stakeholder Meetings, Delivering sustainable change and outcome.

Richmond, Uk

Agile, Lean, Prince2, ITiLs, RDBMS, S1, Project Implement Process Improvements for the DN's, SDN Teams , Reduce DNA and waiting list, implement Improve access to the front line services and achieve the target of excellence in service. The service targets people who have had recurrent issues or medical conditions.The service also provides education and training to healthcare professionals, social services and the voluntary sector on the best strategies for managing people who fall.The overall aim is to help stop people from falling in the future and reduce hip fractures and other injuries.

Uk Wide

The role involves acting as the first point of management escalation and support for any issues relating to end user technology (including tills, desktops, phones and mobile devices as well as end user software), and working collaboratively with other Service Delivery managers to ensure that incidents and problems are efficiently and effectively dealt with.Experience & Skills Gained:• worked with a retail/banking environment with experience of managing an IT Support Team of up to 5• Hands on department store/shop floor technical support and management skills required• Technology including laptops, Desktops, Phones (ios), Tablets (ipads) and mobile devices as well as end user software• Hardware and Software deployment experience (Network Switches/ wifi/ data cabling)• (Oracle), SharePoint and POS application experience• MS Office Knowledge• Bespoke application knowledge• User account administration experience• Experiences of websites, use of documentation and processes• Mobile technology

Newcastle Upon Tyne, United Kingdom

iT Training, Carrying out training needs analyses, defining the skill sets needed to perform different roles; Carrying out performance assessments to determine the skills gaps between current and desirable learner skill levels; Designing training programmes appropriate to the skills needed, to include formal and informal development activities as appropriate; Designing course materials and other documents such as hand-outs, manuals and exercises; Liaising where appropriate with external course providers, employers and examining bodies to fulfil the skills needs of the department; Maintaining records of learner development and resource allocation.Key tasks and deliverables To support business change requirements gathering Training plans to support implementation of TO-Be processes Training needs analysis Training Plan creation Delivery of end user training Scoring of competencies after training Train the Trainer training System Administrator training Super user training Process quality review and recommendations for improvement

Harrow, United Kingdom

Ascribe Symphony ED Training, creating User Guides, Crib sheets, Lesson Plans

Conquest Nhs

Enjoyed helping the Hospital with all the systems, research and providing training and support on the Clinical Systems, working within a Team that was fantastic and being part of the change process.

Delivering training , all the modules during the period of transitioncreating user guides, lesson plans, crib-sheetsHelping to develop the strategies and planning the go-live and floor-walking

Delivered training all modules to 6000 staff to help with the transition to new PAS System, Working with team of trainers to insure the smooth trasistion

24hr support/training, working with word staff to deliver training for new e-discharge system, in-house ward smart-board. Training new starters on EPR system.

1st/2nd/3rd line support, working within a team to provide the help and support required during period of transition to new POS system.

managing sub contractors, maintaining the integrity and security of the business system, creating Management reports and managing user profiles

Bachelor Of Science (Bsc), Computer Science

Activities and Societies: Golf, Horse RidingBSC Computer Studies

Hnd, Computer Science

Activities and Societies: BadmintonHND Computer Stuides

Btec, Computer Science

Activities and Societies: Badminton, Tae-Kwon-do, gymBtec Computer Studies