Jamila Rivers Email & Phone Number

Seattle, Washington, United States

-Design and develop for online, blended, mobile, video, and in-person learning needs.-Create course design documents, storyboards, voiceover and video scripts, facilitator guides, learner guides, presentation materials, and other instructional resources and materials.-Conduct courseware quality assurance reviews to ensure full functionality and completion.

• Training Content Development and Facilitationo Offer innovative training solutions and effective design of curriculum and training materials for a variety of clientele including major airlines, boarding schools and.
• Consultation/Project Managemento Develop project plans for multiple clients from initial proposal to completion, inclusive of project milestones, approval timelines, and resources available.o Lead management of.

Bellevue, WA

o Conducted 6-week, comprehensive, job-contingent new hire training sessions to all staff on all areas of technology and customer service. o Developed, implemented, and facilitated software training for all departments and end users, including triage consultants, service liaisons, managers, supervisors, and directors.o Determined best instructional methods.

Arlington, VA

• Provided Employee Assistance Program (EAP) clinical and consultation services to US Military members and their dependents. Provided resources, referrals, and consultation on various EAP and work/life issues.
• Conducted behavioral health screenings of the participants' needs for core EAP and work/life services.
• Provided emotional support, resources, and safety planning for participants experiencing suicidal or homicidal ideation, domestic violence and abuse, sexual assault, child abuse, and substance abuse.
• Mentored newly hired employees via one-on-one work, assisting with developing training materials, engaging in role playing, assisting with direct systems training as needed.
• Trained and guided peers on navigating technical systems and clinical protocols as requested by supervisory staff and management.

• Contracted to guide US Army service members and Wounded Warriors in pursuing higher education, Tuition Assistance (TA), and GI Bill information. Coordinated care with Occupational Therapists regarding goals for the.
• Conducted weekly briefings to service members relocating to WRAMC.
• Liaison between aXseum Solutions, LLC contractors and (WRAMC) staff in Education Services Division.
• Managed timekeeping and correspondence between on-site staff and aXseum Solutions, LLC management.

Washington, DC

Provided psychotherapy services to clients referred to Francis & Associates, PC in the Washington, DC community and surrounding areas; including clients referred via the Crime Victims Compensation Program (victims of violent crimes including, assault, sexual abuse, domestic abuse, etc).

Arlington, VA

Provided clinical and direct care services to group home consumers diagnosed with severe and chronic co-occurring substance abuse and mental illnesses within a residential setting. Duties included: counseling, case management, assistance with daily living skills, medication management, constructing service plans, assessments etc.

Washington, DC

Provided psychotherapy services to Howard University undergraduate, graduate, and professional students whose backgrounds and demographics varied in ethnicity, religious affiliation, socioeconomic status, and sexual orientation, etc. The presenting problems also varied greatly and included, adjustment issues, relationship problems, history of sexual abuse.

B.A., Psychology

Certificate, E-Learning And Instructional Design

Master'S Degree, Mental Health Counseling/Counselor

Master'S Of Education, Mental Health Counseling/Counselor

Bachelor'S Degree, Psychology