Jamille S. Email & Phone Number

Austin, Texas, United States

Responsible for developing, managing, and optimizing annual service contracts, with a focus on strategic product and service placement. My role is critical in driving new client acquisition, while simultaneously ensuring the retention and satisfaction of existing clients. I work closely with cross-functional teams to ensure seamless contract execution, maximizing revenue opportunities, and building long-term partnerships. My ability to analyze client needs, anticipate market trends, and create competitive service proposals is essential.Key Responsibilities:- Develop and implement annual service contracts that align with company goals and client expectations.- Strategically position products and services to enhance market penetration and client engagement.- Proactively manage and track contracts to ensure timely renewals and fulfillment of contractual obligations.- Collaborate with sales, marketing, and operations teams to drive client acquisition strategies.- Maintain strong client relationships to ensure high retention rates and identify opportunities for upselling and cross-selling.- Analyze market trends and client feedback to continually refine service offerings.- Ensure compliance with legal and regulatory requirements in all contracts.- Provide regular reports and analysis on contract performance, including key metrics related to client growth and retention.

Pflugerville, Texas, United States

Responsible for providing comprehensive administrative, financial, and operational support to the Chief Academic & Innovation Officer, as well as key departments including Curriculum & Innovation, Accountability & Compliance, and State & Federal Programs. This critical role required a highly organized, detail-oriented individual capable of managing a wide range of executive-level tasks in a fast-paced environment. I was responsible for supporting high-level decision-making and ensuring smooth operations across departments by managing communications, coordinating schedules, preparing reports, and handling sensitive financial data. In addition to my core duties, I was selected as a member of PfISD’s Aspiring Leadership Academy, demonstrating my commitment to professional growth and leadership development within the organization.

Worked closely with a diverse portfolio of clients to strategically develop and implement customized print, digital, and direct-mail advertising campaigns. By conducting in-depth consultations, I identified the unique needs, goals, and target audiences of local businesses, allowing me to tailor advertising plans that maximized their brand visibility and growth potential. My advertising consulting role was critical in helping businesses drive customer engagement, enhance market presence, and achieve sustainable success through innovative and data-driven marketing solutions.Key Responsibilities:- Consulted with clients to thoroughly understand their business objectives, market challenges, and target demographics.- Developed and executed customized advertising strategies across print, digital, and direct-mail channels to maximize ROI.- Utilized data analytics and industry insights to refine and optimize advertising plans, ensuring alignment with client goals and market trends.- Fostered long-term relationships with clients, offering ongoing support and adjustments to campaigns based on performance metrics and evolving business needs.- Collaborated with creative and production teams to ensure high-quality execution of advertising materials and timely delivery.- Provided regular reports and analysis on campaign effectiveness, offering recommendations for continual improvement.- Played a pivotal role in helping local businesses increase brand awareness, drive customer acquisition, and enhance overall profitability.

Pflugerville, Texas, United States

Served as the right hand to the CEO, providing comprehensive administrative support including managing complex travel logistics, calendar coordination, and high-profile event planning. Additionally, worked closely with the CFO on financial operations, handling accounts payable and receivable processes with accuracy and attention to detail. Entrusted with sensitive and confidential business tasks, ensuring the seamless execution of critical company operations. Led the planning and execution of company-wide events for over 200 employees, showcasing strong organizational skills and attention to detail in delivering impactful and memorable experiences.Key Responsibilities:- Supported the CEO with efficient calendar management, travel arrangements, meeting coordination, and high-priority communications, ensuring optimal time management and productivity.- Assisted the CFO by processing accounts payable and receivable, ensuring timely payments and accurate financial records, while maintaining compliance with company policies.- Took the lead in planning and coordinating company-wide events for over 200 employees, including logistics, vendor management, budget oversight, and event execution, ensuring successful and well-attended events.- Handled confidential information with discretion, managing sensitive business tasks such as executive communications, personnel issues, and financial documents.- Collaborated with internal teams and external vendors to ensure smooth operations for events, conferences, and meetings, while maintaining strict adherence to timelines and budgets.- Provided cross-functional support as needed, demonstrating flexibility and a proactive approach to problem-solving in a fast-paced environment.- Played a key role in strengthening company culture through the planning of morale-boosting events, team-building activities, and executive leadership meetings.

Pflugerville, Texas, United States

As an office manager, I oversaw the day-to-day operations, ensuring smooth office functioning through effective management of phone systems and vendor relationships. I provided key administrative support to the Austin Metro Publisher and Corporate Departments, playing a pivotal role in maintaining high operational standards. Additionally, I mentored Administrative Assistants across the region, promoting excellence in administrative practices. My role also involved quality control of all operational processes, along with frequently solving problems and improving technical efficiency to enhance overall office productivity.

Austin, Texas, United States

Successfully managed a diverse team of over 20 international employees. My role involved ensuring the seamless execution of client expectations and managing work schedules, while also playing a key role in recruitment by participating in candidate selection. As the designated Subject Matter Expert (SME) for the international team, I provided expert guidance on complex GIS tasks and contributed to high-profile confidential projects through thorough analytical research. I also spearheaded confidential pilot projects and led workflow improvement initiatives, which significantly enhanced team productivity and efficiency. My contributions were consistently recognized through outstanding productivity and quality scores.

Austin, Texas, United States

Paid student-intern in the Communications and Marketing Division, specifically working as the college Mascot. Duties included promoting the college programming at citywide educational events mainly at elementary, middle, and high schools.

Austin, Texas, United States

Paid student-intern in the Liberal Arts: Humanities and Communications Division, specifically working as the Media Ambassador for the ACC Honors Program. Duties included marketing material development and social media administration.

Texas, United States

Represented the Alpha Gamma Pi chapter of Austin Community College while planning scholarly state conferences and district meetings to promote membership recruitment, chapter engagement, community service, and academic achievement.

Brazil

Brazil

Master Of Business Administration - Mba

Bachelor'S Degree, Business Training And Public Relations, 4.0

Activities and Societies: Phi Kappa Phi

Associate'S Degree, Business Administration And General Management, Honors Program

Activities and Societies: Phi Theta Kappa