Analyze property values and income potential, negotiate lease terms with potential tenants and work to maximize earned income from property. Prepare properties for occupancy through coordination with multiple subcontractors to ensure physical property readiness in accordance with lease terms. Create and maintain relationships with brokers, realtors, and investors through multiple networking activities. Provide property owners with detailed annual and monthly financial status reports, property condition reports and predictions for future property performance based on analysis of geographic and demographic data.

As a project manager, I manage communication with clients to ensure proper protocols are followed to to limit liability to our clients. I also meet with clients on-site, conduct onsite inspections and write comprehensive reports containing analysis of risk assessment, cost analysis, and procedural recommendations. I often manage five to ten projects at any time and project lifespans are a month up to nine months. I am extremely self motivated. I ensure project timelines and budgets with little or no oversight.

•Managed all operations of company including working with and maintaining relationships with customers, referral partners, and suppliers. Created and implemented operational analysis systems. Implemented changes to improve profitability, customer experience and relations, service quality, and operational efficiency. Managed the implementation of standard operating procedures.•Developed and maintained budgeting and accounting procedures to manage company finances from a $20,000 loss to break even in one year. Managed finances to attain profit goals between 40% and 50%•Built and maintained customer database with more than 4000 clients. Ensured customer satisfaction through prompt communication by phone and email contact. •Managed customers resulting in 68 % customer retention where average for the industry was 45%. Developed systems to obtain customer reviews and feedback. Used expert listening, empathy and interpersonal skills to resolve customers’ concerns and problems. •Created and executed a target specific marketing strategy. Created, designed, and wrote multiple marketing and educational content pieces to ensure customer retention. Developed key tracking metrics to monitor effectiveness and profitability of each marketing campaign. Converted 4% of consumers reached to closed business. Produced multiple PSA videos and utilized social media and other online outlets to increase traffic to the company website. •Created and executed hiring and recruiting strategies. Created an incentive program to recruit new, able and competent employees. •Implemented an employee training program. Developed an employee performance management system. Scheduled consistent performance reviews with performance based incentives and thorough coaching and process training sessions. • Vice President of Business Networking International and an active member in professional organizations and networking groups to build new relationships and maintain strong tries within the industry.