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Janae Wright is listed as Account Manager Team Lead at Bus Climate Control, a company with 45 employees, based in Airville, Pennsylvania, United States. AeroLeads shows a matched LinkedIn profile for Janae Wright.
Janae Wright previously worked as Care Center Representative at Pnc Bank and Teller at Pnc Bank. Janae Wright studied at University Of Maine.
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Janae Wright is a Account Manager Team Lead at Bus Climate Control.
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Oversaw the placement and tracking of customer production orders, achieving 95% accuracy and timely fulfillment, resulting in a 20% increase in customer satisfaction scores.Monitored and evaluated team performance against KPIs, implementing strategies that led to a 15% increase in overall efficiency.Served as the primary point of contact between the.
Assisted customers in obtaining account information and performing customer service activities across a broad range of produkocts and services.Delivered the CARES model to customers and service partners, enhancing customer experience and satisfaction.
Delivered exceptional customer experiences aimed at improving financial well-being and loyalty while processing various customer interactions.Educated customers on available financial alternatives and identified banking opportunities, providing appropriate referrals.
Provided information to borrowers regarding student loans and repayment options, ensuring they were fully aware of their account status.Updated borrower demographics, resolved issues, and documented accounts within required timelines, while adhering to federal clearance requirements.
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Janae Wright works for Bus Climate Control.
Janae Wright is listed as Account Manager Team Lead at Bus Climate Control.
Janae Wright is based in Airville, Pennsylvania, United States while working with Bus Climate Control.
Janae Wright has worked for Bus Climate Control, Pnc Bank, and Pennsylvania Higher Education Association.
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Janae Wright studied at University Of Maine.
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