Office Manager
- Train new employees on Reply Manager, ShipStation, and Amazon Seller Central software, workplace procedures, shipping procedures, customer service procedures- Responsible for Time Management of contract employees and sending timecard data to Temp Agencies- Escalation point with customer service issues and work directly with CEO/Owners to resolve- Evaluate products based on customer feedback and work with management to make adjustments- Responsible for frequently maintaining and updating product listings on eBay and Amazon