Jane Howell Email & Phone Number

Carlsbad, California, United States

● Provide support to pool owner customers for inquiries surrounding troubleshooting, installation, warranty processes, and other Fluidra programs.● Responsible for evaluating each non-warranty related accommodation thoroughly, and when necessary sending accommodations to customer, as well as tracking the dollars used in your individual discretionary non-warranty bucket to ensure allowance is not exceeded.● Review and authorize warranty service work to be performed by independent service companies.● Attend technical training classes in an effort to maintain current with troubleshooting products.● Work with other team members to help achieve overall department goals and tasks.Customer feedback includes:"Hi Jane. I can't begin to tell you how much I appreciate your help on this. Thank you so much for everything you've done and the support you've provided. It's little things like this that show that there are truly good people in this world! It has been a pleasure communicating with you on this, and I will be forever grateful. Please pass on my comments or provide a contact, as I think you should be acknowledged for your outstanding customer service. Thank you again Jane."

Applause is a company that helps businesses test the accuracy and usability of their websites, applications, and hardware through freelance software testing and feedback. We work with freelance software testers to help us and our customers to shape the digital landscape.As a Community Manager, it's my responsibility to match the right testers with the right projects.My main responsibilities involve recruiting freelance testers to come to on-site facilities for prototype technology testing. I oversee four sites across three continents that all see as many qualified testers a day.

San Diego, California, United States

San Diego, California, United States

Greater San Diego Area

- Enabled new ad sales by writing headlines and approving photos, ensuring best brand representation for home improvement professionals advertising on the Houzz platform - Supported customer profiles by improving ad copy, adding keywords to profile to boost visibility, and providing comprehensive brand consultations for an improved return on investment on platform advertising - Designed, built, and published websites for customers with proprietary platform tool importing content from their Houzz profile- Was involved in large company initiative to build new proprietary website building tool; involved in beta tests, participated in customer-facing focus groups, and created training videos and materials to encourage wide-spread adoption of the new tool.

Long Beach, Ca

- Built email marketing strategy from scratch to increase e-commerce sales and returning customer retention, resulting in a 6% increase in sales month-over-month in the first month of execution - Oversee major rebranding effort for flagship Beauty Architects brand, Masqueology including website redesign - Collect and monitor key marketing KPI's to ensure the success of cross-channel marketing efforts- Manage Google Analytics and AdWords to keep e-commerce sales to goal and consistent web traffic- Write copy for all digital media channels and public relations efforts - Serve as the point of contact for multiple marketing vendors- Built social media marketing strategy for the Beauty Architects family of brands' social media profiles including Instagram, Twitter, Facebook, and Pinterest- Created content daily for multiple digital media channels - Conducted product market research to aid R&D product development teams- Developed a content marketing strategy for multiple brands- Analyzed the effectiveness of both paid and unpaid campaigns- Managed relationships with social media influencers and marketing vendors- Wrote copy for the website, promotional materials, and product packaging

Irvine, Ca

Supported three Account Executives by scheduling product demonstrations via followup on inbound leads and outbound email marketing and cold calling campaigns.Developed new (cold) leads via social media marketing and thought leadership.

Matawan, Nj

Drive new business within assigned segment. Develop and qualify new prospects through cold calling and connecting with warm marketing leads.Connect with prospective iCIMS customers via phone and email to understand the problems the clients are facing.Conduct software demonstrations and relate value back to prospects on both the recruiter and executive level. Bring iCIMS NOW to prospective clients or introduce them to a Major Account Executive to model our Core solution based on prospective clients' needs.Consistently ensure that business is conducted with integrity at all times and that behavior aligns with iCIMS' core competencies; empathy, kaizen, passion, drive, adaptability, and transparency.Meet and surpass monthly, quarterly, and annual quotas. Top performing Account Executive on team of 6: Q1 2016, Q2 2016, Q3 2016

Matawan, Nj

Manage all logistics of lead generating events including venue selection, invite campaigns, travel coordination, shipping, onsite execution, and post-event lead reporting. Build event calendar from 23 prospect facing events in 2014 to 48 events in 2015.Coordinate events for current customers in order to increase customer satisfaction and retention.Track performance and analyze event success against lead goals - report regularly on results to all event stakeholders. Drive event attendance through a variety of communications - both self-generated and through the assistance of the cross-functional Marketing Team.Assist with content creation for event collateral including agendas, signage, email communications, etc.Research industry landscape for competitive analysis on events in the HR space. Manage revenue-generating events budget - from PO creation to invoice reconciliation with Finance Department.Coordinate with select event sponsors and Partners to ensure fulfillment of contracted sponsor packages.Create and monitor event project plans and ensure deadlines are met.

Moorestown, Nj

Write news releases, calendar listings, media advisories, articles, web copy, social media content, etc.Maintain and produce support material such as photos, press kits, b-roll and social media assets.Assist in coordinating and implementing press conferences, media and special events.Assist with media relations, client research, and pitches.

Trenton, Nj

Install and remove fine art exhibits.Complete inventory and condition reports of incoming and outgoing works of art.Execute Gallery openings by distributing publicity and organizing hospitality for guests and artists.Manage the Gallery by taking care of guests and regulating temperature and humidity.Develop social media marketing techniques and systems for Gallery events.Write copy for Gallery exhibition labels and literature.

Ewing, Nj

Plan and organize bi-weekly concerts for students at the College featuring outside acts as well as shows showcasing student talent.Organized contracts, publicity, and hospitality for outside talent.Manage and upkeep the organization’s social media accounts and website.Run and organize weekly meetings with the general board to discuss which talent to bring to campus.Planned and executed a comedy show featuring Lewis Black, selling out 850 tickets to students.Independently planned and executed an interest session to recruit new members; yielded a 40% application increase from the previous year.