Jane Howell Email & Phone Number

Work alongside Professional Services, Product, and Sales teams to help clients enhance the value of their technical investments. Work directly with our clients to drive adoption, promote usage of new features, drive product strategy, recommend best practices, and ensure there is ongoing expansion of OneCall support products within our customer base. Know how to identify areas of improvement, how to work successfully with clients and internal teams to drive progress on clients' initiatives. Ensure all marketing documentation is kept current and play an integral role in rolling out new products to sales teams.

Greater Boston Area

Recruited to ensure customer satisfaction for Datalink's OneCall customers by acting as a liaison between the client and sales & operational support teams. I ensure our clients are achieving their availability objectives by providing problem-solving resources, managing staff, leading account reviews, managing our partners and on-boarding our new clients. I provide support for the sales team and technical account teams while revising OneCall internal and external documentation as our offerings change.

Sacramento, California Area

Hired to sell Corporate Education to mid-to-large enterprise organizations in the highly competitive NY/NJ/CT region. Serviced major accounts such as Time Warner Cable, USDA, NYSE, Paychex, Verizon Wireless, KPMG, SUNY, Bank of Scotland, UBS, RBS, and Bank of America. Conducted effective sales presentations, aggressively closed sales, and coordinated the delivery of needs-based curriculum. Vendor partnerships include Symantec, Oracle, Red Hat, BMC Software, VMware, SpringSource, Apple, and Global Knowledge. Developed partnerships with vendor teams, existing customers, and prospects to identify and close opportunities. Consistently exceeded quarterly goal by 35-50%. Proactively partnered with vendor sales teams to attach education to hardware and software quotes. Consistently combined sales, marketing and team building skills in order to overachieve sales targets. Opportunity driver in a competitive environment focused on multiple sales routes to market and to surpassing goals.

Eagan, Mn

Multi-territory sales manager -- sold technical IT training plans to mid-to-large enterprise organizations as well as resellers. Vendor partnerships included Symantec, Sun Microsystems, Oracle, Red Hat, BMC Software, VMware, Ruby on Rails, Microsoft, Cisco, Citrix, PMI, and Wireless. Consistently exceeded annual sales. Managed largest sales territory in the company consisting of 12 states from NH to FL. Clients include those in all vertical markets. Effectively implemented and managed motivational employee incentive programs along with vendor co-marketing demand creation initiatives such as premium giveaways, Taste of Training events and client-focused eMarketing campaigns. Promoted training attachment strategies among channel partners in order to improve their overall sales margin as well as improve class loadings. Managed a unique channel relationship with Consonus Technologies (formerly known as Strategic Technologies) and their clients. I partnered with the Consonus field sales team selling Education to their clients.

Raleigh-Durham, North Carolina Area

Served as sales consultant for training organization generating over $2.5mm in revenue. Was responsible for all aspects of the business unit including: selling IT training solutions to medium to large enterprise level IT organizations, executing strategic and tactical business plans, analyzing gross margin trends by sales rep and territory, forecasting sales and presenting annual business review to management, maintaining successful vendor partnerships, reporting instructor utilization, maintaining customer retention, addressing quality assurance issues, reviewing vendor revenue share reports, approving or adjusting class profit reports, performing sales management duties, assigning instructors to classes, adding or canceling classes based on demand and/or profitability decisions, managing successful class deliveries in 5 training centers.Set division Key Performance Indicators (quantifiable targets toward goals) resulting in gross margin of $700K in 2007, an increase of 22% over 2006.Successfully salvaged training business after Strategic Technologies made a business decision to exit the training business. Called upon Exceed Education CEO as well as vendor partners and promoted the idea of Exceed Education taking over STI’s training organization, worked with management to develop transition plan and then successfully transitioned facilities, assets, clients, sales force and instructors to Exceed Education. Also created a partnership plan for STI’s field sales team to use me as their Education Sales expert to engage in client opportunities and close training sales.

Bachelor Of Business Administration (Bba), Business, Management, Marketing, And Related Support Services

Elementary Education Certification, Elementary Education And Teaching

Activities and Societies: Dean’s List