Janel Batiste
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Janel Batiste Email & Phone Number

Associate, Customer and Product Support at AlphaSense
Location: Washington DC-Baltimore Area, United States, United States 9 work roles 1 school
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✓ Verified May 2026 3 data sources Profile completeness 100%

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Current company
Role
Associate, Customer and Product Support
Location
Washington DC-Baltimore Area, United States, United States
Company size

Who is Janel Batiste? Overview

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Quick answer

Janel Batiste is listed as Associate, Customer and Product Support at AlphaSense, a company with 2500 employees, based in Washington DC-Baltimore Area, United States, United States. AeroLeads shows a matched LinkedIn profile for Janel Batiste.

Janel Batiste previously worked as Associate, Customer & Product Support at Alphasense and Associate, Customer Support at Construction Management Association Of America (Cmaa). Janel Batiste holds Bachelor Of Arts - Ba, Sociology from Morgan State University.

Company email context

Email format at AlphaSense

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AlphaSense

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Profile bio

About Janel Batiste

I am a results-driven professional with over 3 years of experience in customer support, CRM management, and workflow optimization. I excel at improving client relations and streamlining processes. My expertise includes Salesforce CRM, Intercom, and technical support. I led a project that increased customer engagement by 90%. I also implemented SOPs that boosted efficiency by 80%. With strong communication skills, I effectively collaborate with cross-functional teams. My work has driven higher customer retention and satisfaction. I'm passionate about using technology to enhance operational outcomes. Always striving for excellence, I thrive in fast-paced environments and welcome new challenges. Let's connect to explore how I can contribute to your organization’s success.

Listed skills include Leadership, Customer Service, Microsoft Office, Microsoft Excel, and 13 others.

Current workplace

Janel Batiste's current company

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AlphaSense
Alphasense
Associate, Customer and Product Support
Washington, DC, US
Website
Employees
2500
AeroLeads page
9 roles

Janel Batiste work experience

A career timeline built from the work history available for this profile.

Associate, Customer And Product Support

Washington, DC, US

Associate, Customer & Product Support

Current
Dec 2024 - Present

Partner Engagement Representative

Washington DC-Baltimore Area

- Delivered technical assistance, leading to informed decision-making and successful project outcomes for senior management.- Ensured compliance with organizational standards while managing confidential document reviews.

Oct 2022 - Dec 2022

Legal Administrative Assistant

Washington, District Of Columbia, United States

- Managed a portfolio of over 100 active high-profile clients ensuring the retrieval of highly sensitive and confidential documents achieving a 95% customer retention rate.- Thrived in high-pressured and ambiguous situations, maintaining a keen ability to communicate effectively and collaborate with cross-functional teams.- Implemented changes by.

Aug 2019 - Jul 2022

Volleyball Coordinator/Host

Washington, District Of Columbia, United States

- Organized and oversaw all volleyball events and activities within the sports center, ensuring a smooth and enjoyable experience for participants.- Facilitated seamless communication between 30+ players and corporate entities through attentive guidance during the seasons.- Maintained and updated the volleyball court facilities, ensuring they meet safety.

Mar 2021 - Mar 2022

Hostess

Baltimore, Maryland, United States

- Streamlined seating arrangements and increased availability by 50%, reducing customer wait time by 25%.- Implemented reservation reminders to reduce last-minute cancellations by 14% and boost revenue by 15%.- Coordinated staff and optimized processes during peak hours, resulting in an impressive 80% increase in efficiency.

Sep 2018 - Nov 2018

Sales Associate

White Plains, New York, United States

- Delivered world-class customer service to hundreds of daily customers, utilizing expert knowledge on merchandise and limited releases resulting in a 97% satisfaction rate.- Collaborated with store and district managers to analyze monthly P&L statements, identifying areas for improvement that increased delivery efficiency by 30%.- Proactively recommended.

Jun 2013 - Jul 2018
Team & coworkers

Colleagues at AlphaSense

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1 education record

Janel Batiste education

FAQ

Frequently asked questions about Janel Batiste

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What company does Janel Batiste work for?

Janel Batiste works for AlphaSense.

What is Janel Batiste's role at AlphaSense?

Janel Batiste is listed as Associate, Customer and Product Support at AlphaSense.

Where is Janel Batiste based?

Janel Batiste is based in Washington DC-Baltimore Area, United States, United States while working with AlphaSense.

What companies has Janel Batiste worked for?

Janel Batiste has worked for Alphasense, Construction Management Association Of America (Cmaa), United Way Of The National Capital Area, Wilkes Artis, Chartered, and United Fray.

Who are Janel Batiste's colleagues at AlphaSense?

Janel Batiste's colleagues at AlphaSense include Serge Velychko, Jatin Nadiya, Abhiruchi Dawra, John Carlo Laquindanum, and Tarun Kumar.

How can I contact Janel Batiste?

You can use AeroLeads to view verified contact signals for Janel Batiste at AlphaSense, including work email, phone, and LinkedIn data when available.

What schools did Janel Batiste attend?

Janel Batiste holds Bachelor Of Arts - Ba, Sociology from Morgan State University.

What skills is Janel Batiste known for?

Janel Batiste is listed with skills including Leadership, Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft Powerpoint, Public Speaking, and Teamwork.

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