Janelle Wright Email & Phone Number

Dallas, Texas, United States

Senior Analyst at Christus Health

• Support ticket management; research issues, user security, analyze workflows, scope out requirements, build/configure, test for production issue resolutions.
• Integrated Testing of workflow processes for the HB Team pre go-live.
• Assisted closely with full time employees with gathering data, building and knowledge transfer of past experiences of their build tasks.
• Customized over a hundred DNB's and Revenue Guardian checks from past system Eagle to Epic while working closely… Show more
• Customized over a hundred DNB's and Revenue Guardian checks from past system Eagle to Epic while working closely with the Operations team liaison for interpretation of build. Show less

Dallas, Texas, United States

• Support ticket management; research issues, user security, analyze workflows, scope out requirements, build/configure, test for production issue resolutions.
• Serves as a liaison between end users, third parties, and Epic implementation staff.Analyze and support the informational 837 files processed to state reporting to Texas Health Care Information Collection (THCIC).
• Led team for quarterly upgrades and system updates throughout the year.
• Serves as HB security… Show more
• Serves as HB security lead.
• Fostering professional, productive, and communicative working relationship with team. Show less

• Participated in Direction Setting Session and Adoption Sessions for current and future state workflows for the organization with Epic Staff
• Gathered data and created specialty billing scenarios workflows based on current state.
• Built, configured and created specifications for Revenue Guardian, Reporting Workbench, Collections & Bad Debt, Patient Estimates, MyChart Billing, Client and Patient Statements, POS Payment Posting, Receipts, ARL.
• Built, configured and created specifications for Revenue Guardian, Reporting Workbench, Collections & Bad Debt, Patient Estimates, MyChart Billing, Client and Patient Statements, POS Payment Posting, Receipts, ARL.
• Assisted closely with full time employees with gathering data, building and knowledge transfer of past experiences of their build tasks. Show less

Little Rock, Arkansas

• Implementation support and provided focused build for the hospital Revenue/Operational department in Hyperspace, Chronicles and Text.
• Supported efforts to assess current state by gathering business requirements for future state build.
• Primary builder from numerous Master Files to the specifications of the Revenue/Operational department for specific workflows of Epic Revenue Guardian, Collections/Bad Debt, Research Study and fee schedules, Client.
• Primary builder from numerous Master Files to the specifications of the Revenue/Operational department for specific workflows of Epic Revenue Guardian, Collections/Bad Debt, Research Study and fee schedules, Client.
• Assisted and overseen Integrated Testing and Parallel Testing of workflow processes for the HB Team.
• Assisted in charge reconciliation for comparison of legacy information to new Epic charge information. Show less

• Implementation support and build for clients of Accenture with Epic software.
• Managed project tasks by researching, analyzing and tracking data to standardize the client processes.
• Assisted with client Enterprise Validation Sessions (EVS) with Epic Staff.
• Supported efforts to assess current state, identified customer requirements, and defined the future state and/or business solution.
• Assisted client with enhancing their version of Epic by updating and building areas of… Show more Implementation support and build for clients of Accenture with Epic software.
• Assisted client with enhancing their version of Epic by updating and building areas of the system to improve the end users daily functionality.

• Provide high quality client- focused, inpatient and outpatient services to clients applying for state and federal benefits.
• One to one client interviews.
• Working knowledge of complex federal and state rules and regulations, policies and procedures applicable to government benefits.
• Continued increasing knowledge of medical diagnosis and medical terminology.
• Tracking status of claims utilizing the electronic medical records (EMR).

• IT Business System Analyst (07/07- 11/10) Analyze Electronic Data Interchange claim data for all Anatomic Pathology and Dermatology facilities throughout the United States which enters the Emdeon Business Services.
• Analyzed and corrected daily electronic billing errors with Professional ANSI 835 and 837 claim data.
• Collected and organized financial audit reports for comparison.
• Gathered business requirements for enhancements and modifications to the… Show more IT Business System Analyst (07/07- 11/10) Analyze Electronic Data Interchange claim data for all Anatomic Pathology and Dermatology.
• Gathered business requirements for enhancements and modifications to the system for all facilities.
• Monitored millions of claims, troubleshoot errors, maintained security database, implemented and tested electronic interchange from Flowcast to Claim Master billing systems.

Master Of Business Administration (Mba), Health/Health Care Administration/Management

Bachelor'S Degree, Public Health/ Community Health

Activities and Societies: Zeta Phi Beta Sorority, Incorporated