Janet Rogers Email and Phone Number

Ripley Insurance Agency is an independent insurance agency with contracts with many different companies to offer multiple choices for every insurance need. As a Commercial Lines Account Manager, I am responsible for maintaining various commercial accounts, including individuals, private businesses, public schools, and municipalities. I quote with the various companies to ensure the client gets the best value possible. In order to get the most competitive rates, I must stay well informed as to which companies are writing which types of business. I also have to stay in close contact with the insured to get detailed information about their company. In addition to quoting new policies, I also must be sure renewals are a seamless process for our insured. Additional responsibilities include taking and posting payments, filing claims, managing policy changes, assisting with customer audits, and resolving any problems our insured may have.

MPI is a medical products/devices wholesale distributor with over 300 customer throughout the continental United States. My position there was to help create and modify standard operating procedures to comply with local, state, and federal regulations, as well as customer specifications. I was also responsible for applying for and maintaining all pharmaceutical license, keeping calibrated devices up to date, and ensuring all SOP's are being adhered to. In addition to the operational tasks, I was also accountable for all IT issues including basic maintenance of the Point of Sale (POS) system, troubleshooting, repairing, or replacing any hardware or software, and contracting professional IT services when needed. I utilized programs such as Crystal Reports 10, MS Excel, MS Access, and other MS Office programs to create various forms and reports to increase company efficiency and profitability.

I operated a stand up reach forklift for the purpose of replenishing stock in picking locations. I also cross trained in several areas on various equipment including putting away/rotating new stock, operating a stock picker to perform cycle counts, and working in the PO control office clearing trucks for departure.