Janice Marks Email & Phone Number

United States

• Manage multiple projects and resources, progress, completion timeframes and budgets showing a consistent record of excellence in devising more cost-effective approaches, without compromising quality standards and.
• Telecom Expense Management (TEM) platform management to track/audit inventory and expenses pre-during-post implementation.
• Provide hands-on management and guidance to project team members.
• Provide risk management during the project lifecycle.
• Invoice and Inventory Management ensuring legacy services are immediately disconnected for the quickest ROI and new services/invoices are reflected in TEM platform accurately to include proper rates.

Connecticut, United States

• Performed integral role with utility client on their SIP Migration – migration of over 73K DID numbers to Lumen (CenturyLink). (Included porting verification, 911 and route plans information for over 300 site locations).
• Retail store client – provisioning project to install DSL services at various retail store locations across the United States.
• Provided Client Disconnect Fulfilment service of entire US and International voice and data network due to bankruptcy.
• Project Manager - manage plan, deliverables, resource assignment, liaison between client and telecom supplier(s).
• Provide hands-on management and guidance to project team members.
• Fulfilment support, work with telecom service providers to document support structure and process workflow for provisioning of services and escalation.

Wethersfield, CT

New York City, NY And Sandy Hook, CT

• Global Bid Manager supporting and leading the Bid Team on opportunities.
• For FY2016, assisted team to bring in over $38 million in TCV.
• Operate at a global level, managing stakeholders with diverse cultures, adhering to all governance checkpoints.
• Client Manager responsible for large enterprise clients.
• Audit client carrier invoices; working closely with carriers on exceptions to bring to resolution.
• Instrumental in rebuilding and restoring Lehman Brothers bank in New York City after 9/11.

Trumbull, CT

Telecom Regional Manager providing operational and project management support to multiple call centers.

Wilton, CT

Telecom Analyst for Voice/Data operations. Played a major role in the design and implementation of the Emery/Purolator merger.

Stamford, CT