Janvi Patel Email and Phone Number

- Supported customer inquiries, ensuring 70-80% customer satisfaction in the store by actively listening and working collaboratively with team members.-Provided guidance to new hires, instructing on departmental procedures, and enhanced store organization by 5%

- Collaborated with the marketing and events team to coordinate the successful organization of the Student Awards Celebration, taking charge of arranging the Photo Booth in alignment with the event's theme.- Managed social media accounts and facilitated a Virtual Business Student Success Hub community to effectively communicate updates and opportunities to business students at George Brown College.- Created engaging social media posts and prepared CFB (Center for Business) Minuet reels in advance using the Hootsuite AI tool, scheduling them for approval.

- Actively listen and ask questions to understand students’s query and resolved the problem. - Make an inclusive environment for everyone by communicating and resolving their concerns.

Glen Dimplex Americas is the leading manufacturer of electric, gas, and wood-fired heating solutions. I contributed as an Experiential Marketing Designer for a trade show to showcase Glen Dimplex products.💡Key Contribution:-Researched third-party vendors and their products like digital business cards, augmented reality, RFID tags, digital barcodes and other technology that could be used in trade shows.-Contacted the vendors and organized calls to discuss requirements and budget.-Documented meeting notes to share details with the Manager and make key decisions.

Improved exciting web pages and fixed errors resulting in a great user experience on the web page.