Residential Assisted Living

Lead project manager of enterprise-level, multi-site implementation of Netsmart electronic Health Record for over 800 end users.

System administrator for Answers on Demand electronic health record software.Coordinated request for proposal of standard electronic health record software selection post-merger with American Baptist Homes of the West.

Lead Trainer for 350+ Clinical & Interdisciplinary team members on Clinical modules of AOD (Answers On Demand Software.)•Create and manage AOD user security group application.•Create and manage user accounts in AOD user directory.•Serve as primary IT support for all AOD related inquries (Onsite & Remote; Clinical & Security applications).•Liaise w/ Finance team to troubleshoot AOD Finance module inquiries.•Write technical and training references.•Responsible for hardware setup and coordination of training logistics w/ community staff.•Assist w/ application upgrades & communicate new product features with end users.•Participate in project leadership meetings - recording minutes and managing project detail-specifics.*Assisted Information Technology, Clinical & Financial AOD project leadership during two separate and successful phase implementations at 5 CCRC & 2 Free-Standing RCFE communities - managing training, user securities, and end-user software fluency evaluation.Additional tasks•Create basic level network accounts in Active Directory.•Troubleshoot hardware support tickets.•Install and configure hardware for AOD implementation.•Periodically assist w/ general IT support tickets.

Lead Residential Living Nurse.•Managed medication administration of 60+ residents and oversaw care of 100+ Residential & Assisted Living residents.•Coordinated logistics of medical appointments and corresponded w/ health care providers and residents' families. •Worked with Pharmacy consultants to ensure compliance protocols. •Performed admission and annual assessments to determine placement into appropriate levels of care.