Assistant Director Of Fitness & Wellness
Greater Denver Area
Developed and managed three ancillary business services – personal training, massage, and Pilates – totaling $1.2M annually. Recruited, onboarded, trained, and managed 75+ employees. Handled recordkeeping, physical inspections, maintenance, operational standards evaluations, payroll, and adherence to OSHA standards.• Established innovative and inclusive community-based fitness and health-based programming with monthly challenges, initiatives, and educational sessions, including an employee-wellness program focused on overall health.• Maximized participations, drove new memberships, and retained current members by driving integration and cross-promotion of internal programs across seven departments, with offers that included fitness, tennis, aquatics, theatre, childcare, summer camps, intergenerational services, and Jewish services. • Onboarded and cross-trained all new employees to deliver premium customer service. Provided regular professional growth coaching and continuing education opportunities for all staff, including in-house workshops and support for obtaining professional memberships/certifications from the top organizations in their respective industries.