Jared Cave Email & Phone Number

Greater Atlanta Area

• Scope and lead various enterprise level projects
• Troubleshoot, coordinate, and maintain production systems/programs/applications
• Troubleshoot day-to-day customer issues and provide direct support to clients by phone, email, and CRM tools
• Work with clients to communicate important information about system maintenance, changes, events, and to address client concerns regarding any aspect of the services
• Provide quick and efficient customer support in regards to technical trouble and outages they may be experiencing
• Coordinate and collaborate with various business units and third-party vendors

Atlanta, Georgia

Kennesaw, Georgia

• Troubleshoot product issues remotely and over the phone
• Network products between servers and workstations including sharing and security permissions
• Troubleshoot Windows Operating system including Windows 7, 8, 10, Server 2008 and Server 2012
• Troubleshoot networking issues using the command prompt
• Create and edit registry entries to correct installation and networking errors
• Test network communications between servers and workstations

Duluth, Georgia

• Worked closely with an IEP team to create and individualized plan of education
• Communicated with parents and incorporated their wants and needs into student’s plans when appropriate
• Created lesson plans using tables in Microsoft Word
• Developed and input data into data sheets using Microsoft Excel
• Tracked data and created graphs using Microsoft Excel
• Participated in the transfer of information using Google Drive

Duluth, Georgia

• Assisted in the day to day transfer of knowledge to children with Autism Spectrum Disorder
• Practiced reading, writing, basic math, and life skills
• Taught basic skills, such as bathroom training and hygiene
• Participated in data collection
• Participated in the creation of lesson plans
• Attended informational meetings about the behavioral and learning aspects of Autism Spectrum Disorder/Intellectual Disorder and the treatment of such disorders

• Assisting in the day to day transfer of knowledge to children with disabilities
• Practicing reading, writing, basic math, and life skills
• Assessing and diffusing volatile situations while keeping safety a top priority
• Teaching basic skills, such as bathroom training and hygiene
• Participating in data collection and the creation and execution of treatment programs
• Changing diapers

Greater Atlanta Area

• Multi-tasked, Helping customers find and purchase products while answering phones
• Assisted customers in purchasing and returning products
• Restocked returns and balanced cash drawer

Greater Atlanta Area

• Suggested up sales to customers while finishing order and operating cash register
• Greeted customers entering store and established friendly repertoire
• Stocked and cleaned store while doing inventory

Greater Atlanta Area

• Installed projectors, TVs, and Smart Boards for public schools
• Ran electrical wires through ceilings and walls according to blueprints
• Calibrated Mimio’s and projectors to fit proper screen size
• Worked as part of a team to complete projects with a deadline
• Used the proper tools to complete jobs within specifications

Master Of Education (M.Ed.), Special Education And Teaching

Bachelor Of Science (B.S.), Psychology