Jonathan Nix Email & Phone Number

San Antonio, TX, US

San Antonio, Texas, United States

• Demonstrate an expertise related to survey design, data collection, analysis, and data visualization techniques that drive organizational efficiencies and maximize patient care.
• Collaborate with colleagues by consulting on surveys, collecting data, and developing analytical reports to assist management in future decision making.
• Serve as a key stakeholder in reviewing, analyzing, and evaluating business systems and user needs.
• Identify technology solutions through data modeling that support business strategies and organizational goals.
• Plan, execute, and evaluate a new scheduling system which resulted in leading training sessions for other employees.
• Provide technical assistance to staff in answering questions and resolving problems related to concerns.

San Antonio, Texas, United States

• Established collaborative relationships with 300+ skilled nursing and patient care technicians with the aim of achieving optimal patient care ratios.
• Facilitated and coordinated the work of a large scale float pool staffing team to support delivering excellent patient care.

San Antonio, Texas, United States

• Facilitated patient care by assisting with general patient care and maintaining a sterile and safe environment.
• Delivered personalized care for patients identified as high risk due to potential threats of suicide, homicide, or falls.

San Antonio, Texas, United States

• Supervised 15+ employees to ensure policy and brand standards are followed to provide superior customer service.
• Hired, trained, and developed new hourly team members to adequately increase sales by ensuring guest satisfaction and prompt problem resolution.
• Ensured food quality and availability, optimized profits by controlling food, beverage, and labor costs.

San Antonio, Texas, United States

• Anticipated and defined customer needs and achieved high quality results for both internal and external customers.
• Established trust, gained commitment, and built relationships in order to achieve management’s goals and objectives.
• Utilized sound judgment to develop solutions after securing relevant information, related and compared data from different sources, and considered alternative courses of action as needed.