Jared Parks Email & Phone Number

Salisbury, North Carolina, United States

Statesville, North Carolina, United States

Elder

Statesville, North Carolina, United States

Project Management including rollout of Office 365 to all DENSO North America sites. Rolled out to more than 10,000 users. Directly managed rollout for all four DMNC sites. Member of M365 Governance Team for DENSO North America region. M365 support for IT members in North America. Helpdesk Administration for six DMNC sites. Managed network printer rollout at multiple DMNC sites in North America.Manage JSOX and Information Security audits for six DMNC sites.

Charlotte, Nc

In-office IT support, including building new systems as well as desktop and laptop support in a Windows environment. Network support in a mixed Cisco, pfSense, Ubiquiti, and VMware environment. Printer and VOIP support.Supporting Cardiac and Pulmonary rehabs around the United States using the LSI systemTroubleshooting hardware issues including PCs and printers, as well as cardiac transmitters, receivers, and pulmonary equipmentSoftware support including Windows support and the LSI TrensCenter applicationMaintaining loaner equipment used to keep Customer’s rehabs fully functional during repairRepairing Customer's equipment

Statesville, Nc

I/T support for one of the region's largest physician owned companies, providing remote and onsite support for the following areas: Applications, including Allscripts, Citrix, Centricity, Converge, Kronos, Paylocity, and many others used by individual offices.Hardware, including PCs, Macs, Tablets, and Printers.Light Network support.Cisco VOIP phone systems installation and support. Worked with team to upgrade environment from Windows XP to Windows 7.Providing excellent customer service to all physicians and staff.

Started as a temporary Office Supply Associate, worked my way up to Electronics Sales Associate to InStore EasyTech to OnSite EasyTech for one of the nation's largest office supply chains.Responsible for diagnosing and repairing a variety of customer issues both in store and at the customer's home or business. Support included hardware, software, networking, and virus removal services. Provided excellent service to the customer through listening to the customer's needs and recommending the best solution to meet the customer's needs, whether it be a service or equipment purchase.

Provided Patient Care, Documentation, Customer Service, Emergency and Non- emergency transportation while working for a regional private ambulance company. Documentation was done using PreMis and EMSCharts. Once the company implemented EMSCharts, I picked it up quickly and was able to train other coworkers on the proper use of the application.