Jared Greene Email & Phone Number

Maple Valley, Wa, Us

I collaborated with multiple teams with multiple disciplines and unique needs to lower their sizeable bug backlog and establish a sustainable strategy to prevent further spikes in bug count.I worked with different product teams, designers, and recruiting to create and staff a team of individuals who are highly skilled at the game in order to provide feedback on current and upcoming content to ensure confidence in player reception of what we were building.I prepared my teams to get our portion of the game ready to launch in China. This involved reviewing content to make sure it was suitable for Chinese audiences as well as ensuring the gameplay integrity on Chinese servers matched the standard we held the game up to throughout the rest of the world. This involved a lot of back and forth with our QA partners in China as well as maintaining testing efforts between China and Rest of the World SKUs.

Los Angeles County, California, United States

I joined Riot after a career at Electronic Arts, joining the VALORANT team, which had launched worldwide roughly 7 months prior to my joining the team.I led four different teams in supporting new feature creation as well as maintaining a high quality experience for our players.I coached our staff in finding ways to level up our test vendor partners by handing off responsibilities such as test case creation and test planning, which in turn gave our embedded quality engineers time to pursue different efforts, such as defect prevention techniques, in-engine testing, and improving teamwide playtesting effectiveness.I also managed and coached two individuals who transitioned to the management track onto teams that were new to them, introducing them to this professional track as well as setting expectations for both them and their new partners.

Austin, Texas

I joined the BioWare Austin studio one month prior to the launch of Anthem, their four player PvE shooter and live service title.This was my biggest effort to date focusing on a live service title, adapting my QA craft and management skills from shipping a product to maintaining and updating a live product.I directly managed three individuals who were on very different aspects of the game: one focused on gameplay design, another on UI, another on art and assets. Two of them I supported through career changes, with the UI-focused individual transitioning to a junior engineering role and the individual focused on art and assets transitioning to an outsource art manager.During this time I was also directly involved with leading a remote testing team based out of Bucharest, Romania.After things slowed down with Anthem, I made the move to Star Wars: The Old Republic. During this time I managed a couple of individuals as well as remote testers as well through one major expansion release. During this time the product underwent an upgrade to DirectX 11.

Greater Seattle Area

I made the transition from traditional QA to a program management role on the Central Development Services organization, which covered Quality Assurance, Quality Engineering, Localization, and First Party Certification.One of my biggest focuses was in integrating a vendor service, Applause, into our mobile development efforts. My responsibilities included meeting with a dozen different mobile development teams to discuss their testing gaps and needs and then build test plans with Applause to bridge those gaps.Another effort was running the customer satisfaction across the Central Development Services organization. This involved strategizing a timing at which teams would be surveyed about their interactions with QA, Certification, and Localization, working with the respective teams to review their results, and then develop actions they want to take as a result of the surveys.

Greater Seattle Area

I initially joined PopCap shortly after they were acquired by Electronic Arts to support their QA department in transitioning to EA processes. A big portion of this was getting their mobile titles involved with the certification process to prepare for first party submissions to Apple and Google.This was my introduction to the mobile platform where I operated as a test lead in launching Plants vs Zombies 2. Once that launched I led several live service titles, including Bookworm, Peggle Blast, Scrabble, and Solitaire Blitz, supporting the sunset efforts on a couple of the titles.Much of my responsibilities involved test case creation, test planning, triage and bug management, working with outsource development teams, and leading testers in both Romania and India.I also worked with ad suppliers in the integration process into existing titles to boost revenue on older titles as well as provide new means of receiving in-game boosts for players.

Greater Los Angeles Area

I joined the Medal of Honor: Warfighter product about 7 months before it released. My initial responsibilities were focused on leading the QA efforts for various pre-release playtests. This involved creating test plans for smaller portions of the game on isolated networks to ensure event attendees would have a high quality experience.I was also responsible for getting the title ready for first party certification, packaging the build and filling out the necessary paperwork to submit to Sony and Microsoft.Upon launch, I developed test plans and test cases for live support plans, which included a new map pack DLC.

Greater Salt Lake City Area

I relocated to Salt Lake City shortly after the studio was acquired by Electronic Arts to build their QA department. This involved coaching their existing QA staff as well as recruiting new QA staff as the studio grew.I worked with internal EA certification teams and first party contacts to submit games to Sony, Microsoft, and Nintendo.Primary responsibilities included coaching new staff, test planning for multiple titles at the same time, and driving test efforts for an external test team based out of Baton Rouge, Louisiana.I developed a new hire training program that earned me an ACTION award. This program was used for several years at the Baton Rouge test center for several years.

Greater Los Angeles Area

My introduction to this career and the industry, this is where it all started for me. I began as a tester on Goldeneye: Rogue Agent for the Nintendo GameCube. From there I worked as a tester on several other titles, taking instruction from leads and managers on how to test, find and report bugs, and regress changes made to the title in development.After about a year at this role I spent a few months as a production assistant on Medal of Honor: European Assault, where I led bug triage efforts for a group of developers as well as wrote a walkthrough for a few levels to be used in a published guide book.Most of the games were developed in-house, but I also worked on a few titles developed by teams out of state or even out of the country.As I moved up into a test lead role, I became the lead on a few different titles, working as both an embedded tester sitting right next to the development team as well as creating test plans for contract testers.