I’m a Senior Product Manager and QA Manager with 15 years of verifiable experience with eBay, Dish Network, and Anonyome Labs. I have led and managed several cutting edge and innovative projects. I have assembled and managed teams of QA Engineers, Developers and Coders to design, enhance, and deploy new advancements in technology like Dish Network’s Sling TV app. I was part of the early stages of eBay’s innovative ecommerce services and online products including test automation. I have spearheaded the creation and implementation of cross-functional organizational change efforts designed to increase organizational equity, internal knowledge, and value. I have a history of collaborating with internal business partners e.g., Research and Development (R&D), Product Development, Information Technology, and stakeholders to gain an understanding of the business case and needs which allows me to work with teams and create the proper testing environments. I have designed user acceptance testing, best practices, user interfaces, story creation, bug tracking systems, and policies for IVR, VoIP, and apps. This has led to over company savings of over 1 million year over year and 50% increase in customer satisfaction with user systems.As Project Manager and Leader, I utilize various methods including SAFe Agile and Waterfall to analyze and optimize processes and procedures, including product service offerings, while reducing vulnerabilities and failures. My main goal is to enhance the user and customer experience. To achieve this goal, I produce and deploy rigorous bug testing and other testing initiatives to ensure the highest possible quality. In addition, I maintain excellent knowledge of industry trends and consumer tastes through collaboration, research, and forecasting. Most leaders have a hand-on approach, I find a hands-off approach with clear expectations and accountability works best.Here are my specialties:Technology Leadership | Project Management | Internet of Things | User Acceptance Testing | User Interface Testing | Product Engineering | Webservices | Java Applications | Jira | Zephyr | SQL | Software Design