Oversee all IT operations and support for 24 Blue Harbor Senior Living communities across the United States.

Managed and oversaw all IT operations and support for US, UK, Japan, and Germany offices and personnel.

Oversaw team that managed all IT operations and support in all offices and data centers throughout the US.

Primary technical point of contact for the Mergers and Acquisition team for CA-Austin. Researched and gathered technical information related to acquisitions and developed integration plans and timelines. Responsible for overseeing IT application and infrastructure acquisition/integration activities.

Responsible for overseeing all company IT systems/network engineering, operations, and support worldwide. Managed a multi-person IT team which provided services including service desk, desktop support, systems engineering, and application development. Responsible for planning and tracking opex/capex departmental budget. Researched new and emerging technologies to enhance business and employee needs/goals.

Deployed, managed, and supported all customer-facing Linux and Windows-based web, RADIUS, FTP, and mail servers in a 24x7x365 NOC and Data Center facility. Maintained security and accounts on Windows servers, Linux servers, and various core network routers and switches. Lead department technician responsible for deployment, configuration, and ongoing support and operation of company’s national internet dial-up product. Served as top tier technical support for Systems Operation Center handling critical issues and customer escalated problems. Developed and maintained custom web applications, Windows services, scripts, and reports using a variety of languages/technologies including ASP, .NET/C#, Perl, SQL, and SQL