Jared Miller Email & Phone Number

Chicago, Illinois, United States

In this role, I manage one of the Local SEO customer success coordinator teams providing all aspects of customer success support to a wide range of clients in different geographic locations and stages of involvement. This includes handling client escalations as well as overall day to day management of staff needs.

Chicago, Illinois, United States

As the Team Lead, Local-SEO, I was responsible for all tasks of a Customer Success Coordinator as well as the day-to-day management of issues, training, and troubleshooting of assigned CS Manager and related team.

Chicago, Illinois, United States

As a Customer Success Coordinator, I provided superior, personalized customer service for all clients assigned (~170) learning their industry, products, and services to help their online marketing strategy and offer suggestions.

Chicago, Illinois

Berwyn, Il

Chicago

As a Business Development Representative, I was responsible for strengthening and building relationships with business decision makers for the food and beverage industry.

Greater Chicago Area

As the Aquatics Director, at the High Ridge YMCA, I was in charge of day-to-day operations of the Aquatic department. I managed a budget in excess of $100,000. Part of my role was to schedule and manage staff and develop and implement programs.

As a Spirits Consultant, I was responsible for direct customer service and ensuring customer satisfaction at our locations. I was expected to have extensive product knowledge and provide exceptional customer service.

Romeoville, Il

In this role, I was responsible for all areas of athlete development including practice and swim meet planning and execution. All of the athletes that I worked with had special needs. This made the role both challenging and exceptionally rewarding.

Lockport, Il

Maintained two outdoor seasonal pools and one year round indoor pool, including staffing (75 professionals during summer season), training, budget and capital projects for all three facilities.Introduced new community wide aquatic programming including a week long 'Shark Week' as well as increased program performance in Aquatics in district. In this role, I lead the development of a project to increase revenue for one of the outdoor facilities associated with rentals. This project included the addition of a party pavilion that could be rented on site that included shaded seating, picnic tables, and a built in grill space. This project generated additional revenue for the park district during the outdoor season.

Galowich Family Ymca, Joliet, Il

As the Aquatics and Fitness Director, I was in charge of day-to-day operations of two departments within the YMCA. I managed a budget in excess of $100,000. Part of my role was to schedule and manage staff, develop and implement programs, and fundraise for the overall organization.

Iriving Park Ymca, Chicago, Il

As the Aquatics Coordinatior, I assisted the Aquatics Director in the scheduling of all aquatic programs. I was responsible for staffing instructional aquatic programs and filling in when instructors were not present or participant levels called for additional help.

Decatur, Illinois Area

My primary responsibility as a lifeguard was to ensure the safety of all YMCA patrons while they were in the pool area. I also, as a certified Lifeguard Instructor (LGI), conducted staff training.

Master’S Degree, Communication

I completed my Master of Arts in Communication. This experience was invaluable to me as a professional. I completed my thesis on Aquatics.

Bachelor Of Arts (B.A.), English Writing

Activities and Societies: Alpha Tau Omega and Millikin University Swim Team While at Millikin University, I was a member of the collegiate.