Jack Leitch
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Jack Leitch Email & Phone Number

Head of Customer Experience and Solutions Consultant at Arkivum
Location: Greater Cambridge Area, United Kingdom, United Kingdom 8 work roles 3 schools
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✓ Verified Jun 2026 3 data sources Profile completeness 86%

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Current company
Role
Head of Customer Experience and Solutions Consultant
Location
Greater Cambridge Area, United Kingdom, United Kingdom
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Who is Jack Leitch? Overview

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Quick answer

Jack Leitch is listed as Head of Customer Experience and Solutions Consultant at Arkivum, a company with 27 employees, based in Greater Cambridge Area, United Kingdom, United Kingdom. AeroLeads shows a matched LinkedIn profile for Jack Leitch.

Jack Leitch previously worked as Solutions Consultant at Arkivum and Senior Field Application Scientist at Congenica. Jack Leitch holds Biomedical Science Bsc (Hons), Biological And Biomedical Sciences, Second Class Honours (Upper Division) from University Of Portsmouth.

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Arkivum

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Profile bio

About Jack Leitch

I am an accomplished Application Scientist with a strong foundation in laboratory expertise, and over 5 years in the field experience in a range of specialisms. My experience as a Biomedical Scientist honed my technical proficiency and understanding of the challenges faced by lab staff. Transitioning into a Solutions Consultant, I've excelled in customer-facing roles at Bio-Rad Laboratories and Congenica, and I’m known for a proactive approach to customer advocacy and support. I have expanded my position so I can contribute decisively to product evolution, positioning me as a linchpin in customer success and product enhancement within the companies I serve.

Current workplace

Jack Leitch's current company

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Arkivum
Arkivum
Head of Customer Experience and Solutions Consultant
Website
Employees
27
AeroLeads page
8 roles

Jack Leitch work experience

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Head Of Customer Experience And Solutions Consultant

Solutions Consultant

Current

Greater Cambridge Area

  • Driving business growth by leveraging deep technical expertise in GxP regulations and SaaS-based data archiving solutions. I collaborate closely with clients across life sciences, higher education, and heritage.
  • Partner with sales teams to guide technical discussions, qualify leads, and build relationships with key stakeholders.
  • Lead the development and execution of Proof of Concepts (PoCs), demonstrating the effectiveness and feasibility of our solutions in client environments.
  • Deliver tailored, impactful product demonstrations that address the specific needs and pain points of prospective clients, highlighting the value proposition and unique selling points of our solutions.RFP Responses:
  • Craft compelling RFP submissions, ensuring alignment with client needs and regulatory requirements.
  • Apply our solutions to diverse sectors by understanding the unique data archiving and preservation needs across different industries, including heritage preservation and higher education.Technical Expertise: Advise on.
Feb 2024 - Present

Senior Field Application Scientist

Cambridge, England, United Kingdom

Led EMEA FAS commercial activities with customer support, training, presentations/ trials for prospects, and onboarding.Personally onboarded and supported over 30 customers, recognising a value of £2M in revenue, as well as driving projects in key accounts representing an additional £3M.Collected feedback from the field and engaged with customers to steer.

Mar 2020 - Feb 2024

Field Application Specialist

Watford, United Kingdom

Providing customer support and training for Bio-Rad's Infectious Diseases and Clinical Immunology Customers.Covering the UK South.My role includes:- Specialist instrument training and support, including installation and validation of assays- Customer support for assay troubleshooting and stock/ ordering- Customer presentations and information, including.

Oct 2018 - Mar 2020

Specialist Biomedical Scientist

Clinical Immunology

  • Worked as a Specialist Biomedical Scientist in the Clinical Immunology laboratory at Addenbrooke's.My role included testing patient samples for a variety of autoimmune conditions, lymphocyte panels, vaccine response.
  • Preparing, reading and reporting slides for fluorescent microscopy.
  • Preparing, reading and reporting ELISA plates via manual and automated methods.
  • Preparing, staining and gating samples for lymphocyte subset investigations, monitoring HIV, neutrophil function tests and lymphocyte function tests.
  • Preparing work batches for routine capillary electrophoresis, gating electropherograms, performing manual gels.
  • Calibrating and quality controlling methods.
Aug 2015 - Oct 2018

Biomedical Scientist

Exeter, United Kingdom

As a newly registered biomedical scientist I am developing myself professionally so that I can utilise the skills I developed as an MTO, with regard to the running of the lab and specimen processing. My goal is to become competency assessed in my training so that I can work autonomously and engage in the laboratory shift patterns.By becoming a BMS I am.

Aug 2014 - Aug 2015

Medical Technical Officer

Exeter, United Kingdom

As an MTO it is my job to ensure that all samples are labelled and put in for their correct tests. I am involved in the daily maintainence of the laboratory and ordering new blood stock and consumable stock for the lab. The role also involves taking telephone requests and using my professional judgement to best recommend a strategy for a patient and to.

Jan 2013 - Jul 2014

Student

Portsmouth, United Kingdom

I have achieved an Upper Second Class Honours degree in Biomedical Science BSc (Hons).The degree has involved many core subjects that covered a wide range of skills. These included practical laboratory work, working as a professional and many theory based projects.

Sep 2009 - Jul 2012
Team & coworkers

Colleagues at Arkivum

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3 education records

Jack Leitch education

Biomedical Science Bsc (Hons), Biological And Biomedical Sciences, Second Class Honours (Upper Division)

Activities and Societies: UoP Tchoukball, UoP Squash Chemistry for Biomedical Scientists Computing, mathematics and laboratory skills in.

Ibms Specialist Diploma, Clinical Immunology, Pass - No Recommendations

Cuh Addenbrooke'S

Completed the portfolio, covering the following sections: Rheumatological Diseases Gastrointestinal Diseases Renal Disease Neurological.

A Levels, Science, B,C,D,D

Bournemouth School

Studied Psychology, Biology, Chemistry and General studies. Also obtained a D at AS Physics.

FAQ

Frequently asked questions about Jack Leitch

Quick answers generated from the profile data available on this page.

What company does Jack Leitch work for?

Jack Leitch works for Arkivum.

What is Jack Leitch's role at Arkivum?

Jack Leitch is listed as Head of Customer Experience and Solutions Consultant at Arkivum.

Where is Jack Leitch based?

Jack Leitch is based in Greater Cambridge Area, United Kingdom, United Kingdom while working with Arkivum.

What companies has Jack Leitch worked for?

Jack Leitch has worked for Arkivum, Congenica, Bio-Rad Laboratories, Cambridge University Hospitals Nhs Foundation Trust, and Nhs Trust.

Who are Jack Leitch's colleagues at Arkivum?

Jack Leitch's colleagues at Arkivum include Annabel Allum, James Young, Ethan Goodwin, James Young, and Rebecca Kan.

How can I contact Jack Leitch?

You can use AeroLeads to view verified contact signals for Jack Leitch at Arkivum, including work email, phone, and LinkedIn data when available.

What schools did Jack Leitch attend?

Jack Leitch holds Biomedical Science Bsc (Hons), Biological And Biomedical Sciences, Second Class Honours (Upper Division) from University Of Portsmouth.

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