• Oversee daily operations to ensure smooth and efficient processes across multiple locations in the APAC region• Develop and implement operational systems, processes, and policies to enhance efficiency and productivity• Team Management such as lead and manage a team of regional managers and cleaning staff, providing guidance, support, and training• Ensure compliance with quality and safety standards, conducting regular audits and inspections• Manage budget and resources effectively to optimize operational costs and improve profitability• Maintain strong relationship with clients, addressing any issues or concerns promptly and ensuring high levels of customer satisfaction• Collaborate with senior management to develop and implement strategic plans for growth and expansion in the APAC region – such as conducting presentation to major IFM in APAC on company’s capabilities• Analyze operational data and metrics to identify trends areas for improvement, and opportunities for innovation• Ensure all operations comply with local regulations and industry standards• Hiring of senior management such as Operation Director for Malaysia Penang• Participate in new bid for APAC

• Oversee daily operations to ensure smooth and efficient processes across multiple locations• Develop and implement operational systems, processes, and policies to enhance efficiency and productivity• Team Management such as lead and manage a team managers and cleaning staff, providing guidance, support, and training• Ensure compliance with quality and safety standards, conducting regular audits and inspections• Manage budget and resources effectively to optimize operational costs and improve profitability• Maintain strong relationship with clients, addressing any issues or concerns promptly and ensuring high levels of customer satisfaction• Collaborate with senior management to develop and implement strategic plans for growth and expansion such as conducting presentation to major IFM on company’s capabilities• Analyze operational data and metrics to identify trends areas for improvement, and opportunities for innovation• Ensure all operations comply with local regulations and industry standards• Participate in new bid

Procurement:• Developing Procurement Strategies, create & implement strategies that align with the company’s objectives• Identify, evaluate, and manage relationships with suppliers to ensure compliance with contracts and resolve any issues• Conduct market research to identify potential vendors and suppliers• Negotiate terms and conditions with suppliers to secure the best possible prices & agreements• Oversee the entire procurement process from the initiation of a purchase request to the final receipt and approval of goods• Manage the procurement budget and prepare cost analyses and reports• Ensure compliance with procurement policies and mitigate potential third-party risksQuality:• Oversees and manage all aspects of quality assurance and quality control within the company, and to ensure that products, processes, and systems meet specified quality standards and regulatory requirements.• Develop, implement, and maintain quality management systems, policies, and procedures• Oversee inspections, testing, and audits to identify and address defects• Analyze quality data to identify trends and areas for improvement, and develop solutions like corrective and preventive actions• Ensure compliance with quality standards and regulatory requirements• Plan and conduct internal quality audits• Train new employees and support team members in quality management practices

• Develop strategies to ensure long-term success.• Oversee operations to ensure efficiency.• Maximize profitability.• Work closely with senior management and report to senior management on progress and issues.• Manage the area’s financial accountability through reviewing critical reports and evaluate the area’s combined expense plan to ensure overall operations meet SBM financial goals.• Provide creative and practical solutions to problems.• Maintain and increase standards of customer service.• Work with senior management of operations on new budget plan.• Conduct routine visits to the sites to maintain company standards.• Maintains a safe work environment for self and employees by implementing comprehensive safety, recognition, and training programs. • Ensures compliance with local regulations.• Manages and retains a qualified staff that is reasonably satisfied with position and compensation, understands and is trained for their position and has a clear line of sight to the goals and expectations of the company and recognized the impact their contributions to the Company.• Lead role in specialize in GMP Pharma and Production space.• Conducting Good documentation Practice across all Sites.• Assist the Operations Director in handling the customer collaboration, documentation submission for new projects aside from assigned portfolio.

Operations:• Develop work schedules to ensure contracted services levels are achieved• Inspect and evaluate physical condition of establishment for program compliance, i.e. safety, quality, and service• Audit and maintain inventories, supplies, and equipmentImplement organization policies and goals• Analyze budgets to identify areas in which reductions can be made• Participate in the development of program/process improvements• Assist with human resource concerns and issues• Monitors, controls, and manages business operations to meet customer expectations and company goals.• Ensures compliance with company standards and procedures.• Assists Operations managers in day-to-day coordination and management of business operational activities.• Builds and maintains strong customer relationships through regular meetings and communications.• Evaluates current operational performance and provides strategic plans for improvements.• Provides direction and guidance to internal teams to achieve performance targets.• Identifies problems in the operations process and resolves them in a quick and timely manner.• Follows standard operating procedures for efficient business operations.• Maintains clear and accurate operations documents/procedures for reference purposes.• Submitting of employees timesheet on bi weekly basis4Insite (New Internal Project - Real Time Management System):• To Assist Associate Managing Director and APAC Managing Director in monitoring data feed into 4insite online platform on a timely manner that include Site & Employee Profiling, Quality (Audit & Survey) & etc. • To coordinate between Singapore and State through zoom call and emails for new fixtures update, bug related issue, setting up new Business Unity and etc.• Conduct training with local management / site team in terms of operating 4Insite platform or new fixture update as and when needed.• Conduct meetings with local customers to present a detailed introduction for 4Insite.

• Monitors, controls, and manages business operations to meet customer expectations and company goals.• Ensures compliance with company standards and procedures.• Assists Operations managers in day-to-day coordination and management of business operational activities.• Builds and maintains strong customer relationships through regular meetings and communications.• Evaluates current operational performance and provides strategic plans for improvements.• Provides direction and guidance to internal teams to achieve performance targets.• Identifies problems in the operations process and resolves them in a quick and timely manner.• Follows standard operating procedures for efficient business operations.• Maintains clear and accurate operations documents/procedures for reference purposes.• Submitting of employees timesheet on bi weekly basis

Responsibilities• Managing & Maintaining existing customer account • Solicit new business through store visit on daily basis• To ensure that the monthly sales targets set by the company are met• To provide sales and after sales service including product demo• Prepare proposal and negotiate the best deal with potential retailer• Support market intelligence by gathering information on the ground• Forecasting and Sales Planning• Planning of ROI, manpower, promotions for events like expo, atrium sales & etc.• Managing a group of product specialist island wide• Handling operational matters• Responsible for all payment collection

• Setting up a new start up - Halal food court / eating house & Bistro in Aranda Country Club • Recruting workers that will benefit the company• Purchased and ordering of f&b ingredient and kitchen equipment• Meeting company sales target• Controlling of costing, pricing, food standard & planning of work schedule• Handling of employee’s conflict, customers / member's complains & supplier’s issue• Attending meeting with the country club’s committee• Planning of new Strategy & Marketing plans.• Coordinating with stall owners in terms food menu, leasing, public & member selling price and etc.• Conducting of hygiene audit for all stalls• Planning of events to boost up the revenue from time to time

• Maintaining existing customer like Supermarkets, Restaurants and etc.• Daily visit to various store to ensure products quality in place• Stock replenishment on weekly basis• Introducing new products to customer• Meeting company sales target• Attending to new customer’s feedback and enquiries

• Promoting sales in showroom• Overlooking and assisting the operation in retail outlet• Ordering and controlling of selling stocks in the showroom• Assisting in cooking class event on monthly basis• House keeping and making sure Visual Merchandising is in place• Meeting company sales target• Attending to customer’s feedback and enquiries through phone and walk in.• Planning of work schedule.• Ensure closing of POS machine is accurate • Responsible for banking of daily sales

• Conduct daily meeting and job allocations.• Managing a group of 10 employees in a reputed restaurant.• Planning of all restaurant promotions. • Budgeting for promotions and events.• Attending to feedback from customer and hotel guest, then conveyed to chef if is food standard releted.• Plan the calendar of events for the restaurant.• Conducting customer service training for all staff.• Reporting of daily sales figure

• Promoting own branding products in retailer• Ordering and controlling of selling stocks in the showroom• House keeping and making sure Visual Merchandising is in place• Meeting company sales target• Attending to customer’s feedback and enquiries through phone call and walk in.• Achieving sales target set by the management• Attending Monthly Sales Meeting