● Designed talent management and development programs, cultivating future leaders and closing succession gaps across CUNY campuses to increase engagement and retention.● Collaborated with People Leaders to assess team needs and employ robust strategies, fostering a highly engaged workforce, boosting talent retention and development.● Supported strategic recruitment and talent initiatives by reporting to Senior HR Business Partner and CUNY Partnerships Team to drive successful talent acquisition.● Achieved promotion to HR Generalist, directing full-cycle recruitment and optimizing onboarding and offboarding processes for greater operational efficiency.● Enhanced operational efficiency and aligned teams with strategic objectives by supervising employer relations and staff across 100+ NYC Non-Profits for improved outcomes.● Minimized turnover and reduced organizational risks by providing timely assistance with benefits, training, performance reviews, and issue resolution for over 200 employees.● Spearheaded virtual hiring events, cutting time-to-hire and recruitment expenses through collaboration with external vendors, resulting in 50+ community engagement professionals hired.● Attained 88% response rate and delivered valuable insights for informed action planning by orchestrating the launch of engagement surveys.