Jasmine Williams

Jasmine Williams Email and Phone Number

Customer Relations Manager | Management & Customer Success Expert | Skilled in Aligning Solutions with Business & Customer Needs @ MediTelecare
middletown, connecticut, united states
Jasmine Williams's Location
Philadelphia, Pennsylvania, United States, United States
Jasmine Williams's Contact Details

Jasmine Williams work email

Jasmine Williams personal email

n/a
About Jasmine Williams

Hello, everyone! I am a solutions-driven Relationship Manager with 10 years of progressive experience in cultivating client relationships to bolster organizational growth. I am driven to increase revenue and hit benchmark goals through my creative and strategic customer-centric approach. Core competences include:• Client Relationship Management• Customer Satisfaction & Retention• Complex Problem Resolution• Cross-functional • Sales Operations Management• Training & Development• Regulatory ComplianceWhile others take pride in meeting standards, I accept nothing less than exceeding expectations! Connect with me today to find out how I can make your mission MY mission! Please feel free to contact me at jasminelynaewilliams@gmail.com – I am always interested in making new connections!

Jasmine Williams's Current Company Details
MediTelecare

Meditelecare

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Customer Relations Manager | Management & Customer Success Expert | Skilled in Aligning Solutions with Business & Customer Needs
middletown, connecticut, united states
Website:
meditelecare.com
Employees:
40
Jasmine Williams Work Experience Details
  • Meditelecare
    Customer Relations Manager
    Meditelecare Jul 2023 - Present
    I lead operational relationships for the largest Telehealth Provider in behavioral health care, acting as a conduit between resident communities and executive leadership. I leverage communication skills to strengthen client partnerships and drive mutually beneficial outcomes.Notable highlights include:• Implemented data-driven strategies to foster client partnerships, resulting in a 30% increase in patient referrals.• Teamed up with Sales Director and CEO to target client customer opportunities that led the company to achieve a record $30M in revenue in 2023.• Conducted comprehensive onboarding training for new resident facilities, elevating service levels which resulted in a 20% reduction in service-related issues.
  • Subaru Of America
    Client Services Manager
    Subaru Of America May 2019 - Jun 2023
    Camden, New Jersey, United States
    During my four-year tenure, I spearheaded the implementation of the “Subaru Love Promise Philosophy,” resulting in a 40% decrease in average response time and a notable 25% improvement in customer satisfaction scores by providing optimal solutions to complex client vehicle concerns.Notable highlights include:• Collaborated with cross-functional teams to identify and implement process improvements, resulting in a 20% reduction in customer support costs, and a 10% increase in overall department efficiency.• Pioneered a collaborative approach with Subaru Retailers, to gather comprehensive vehicle information, analyze warranty details, and extend financial assistance for repairs. Achieving 20% increase in customer retention.
  • The Women'S Centers
    Patient Funding Coordinator
    The Women'S Centers Mar 2018 - Apr 2019
    Cherry Hill, New Jersey, United States
    In this rewarding role, I orchestrated strategic partnerships with local Funding Organizations to secure $500K in additional funding.Notable highlights include:• Streamlined access to reproductive health treatments for 500+ patients annually, enabling the Women’s Centers Organization to expand services and provide reproductive health treatments to underserved communities.• Optimized MA-3 process for sexual assault victims under PA Medicaid by developing reference material for The Women’s Centers’ usage.
  • Thomasville Home Furnishings
    Assistant Manager
    Thomasville Home Furnishings Jul 2014 - Mar 2017
    Moorestown, New Jersey, United States
    After ranking fifth in the region for sales as a Design Consultant, I was promoted to Assistant Manager, producing a 10% improvement in customer conversion rates.Notable highlights include:• Implemented process improvements that increased team efficiency by 25% and reduced project turnaround time by 20%.• Led and executed targeted marketing campaigns across digital channels, resulting in a 40% increase in customer engagement and a 25% boost in brand visibility within a six-month period. • Developed and managed a system for drafting and organizing financial documents, including invoices, reports, letters, and financial statements using Microsoft Office Suite; enhanced document traceability and reduced errors by 15%

Jasmine Williams Education Details

Frequently Asked Questions about Jasmine Williams

What company does Jasmine Williams work for?

Jasmine Williams works for Meditelecare

What is Jasmine Williams's role at the current company?

Jasmine Williams's current role is Customer Relations Manager | Management & Customer Success Expert | Skilled in Aligning Solutions with Business & Customer Needs.

What is Jasmine Williams's email address?

Jasmine Williams's email address is ja****@****are.com

What schools did Jasmine Williams attend?

Jasmine Williams attended Drexel University, Eastern Regional High School.

Who are Jasmine Williams's colleagues?

Jasmine Williams's colleagues are Melanie Eubank, Madeline Kratzert, Tabatha Edwards, Tiffani Tatko, Bernadette Greatorex, Rachel Burker, Sherie Friedrich, Psyd.

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