Guest Relations Agent
Current-Foster and maintain positive guest relations at all times and resolve guest complaints, ensuring guest satisfaction.-Anticipate guests' needs, respond promptly and acknowledge all guests, however busy and whatever time of day.-Operate the OpenTable, SevenRooms, Resy reservation system to ensure all information entered is accurate, complete and has been approved by management.-Take, record and confirm restaurant reservations/cancellations in accordance with departmental standards.