• Updates the Game Plan, which is the team's daily task schedule that includes date regarding where our cases are in regards to Service Level Agreements.

• Work independently on assigned tasks while meeting productivity and performance expectations• Provides student and stakeholder support, directly and/or indirectly, to internal and external stakeholders by upholding service level agreements.• Masters operational systems to perform daily tasks and functions while becoming familiar with program and degree requirements offered by institutional partners.• Participates in additional trainings and provide feedback• Evaluates incoming documents to determine if prospective students meet enrollment/admission requirements and qualify for transfer credit.• Registers students for courses based on completed evaluation and entry into the program.• Ensures compliance with all policies and procedures that are outlined in the Institutional Catalog, Academic Policy & Procedure Manual and Registrar Services Resource Guide.• Collaborates with program and department heads on various scenarios and situations to ensure proper entry/continuation in the program.• Mentor colleagues on services I've been qualified on for over six months.

• Use Articulate 360 software to create educational content based on client needs• Design interactive experiences to help students learn different concepts• Implement client and manager feedback

• Met with Asian/Asian-American identifying middle school students once or twice a month. • Planned meeting agenda with my co-advisor, which included icebreakers, finding connections within our community, Asian/Asian-American history, current events, news, etc.• Assisted with setting group norms and facilitating discussions.• Designed PowerPoints for each meeting to stick to an agenda. • Created posters to advertise the affinity group.• Ordered different Asian cuisine for the students to try during our meetings, keeping dietary restrictions in mind.

• Performed various clerical and design tasks for teachers: creating bulletin boards, editing 7th-grade performance and school trip videos, creating worksheets, and making posters.• Supervised students and enforced class rules.• Routinely updated the 7th-grade team on student behaviors and well-being. • Provided coverage for 7th-grade teachers as needed, and followed their lesson plans and instructions.• Answered student questions, take attendance, and supervise them.• Assisted the Learning Resources (LR) teacher by reviewing materials step-by-step with students who struggled with learning and behavioral challenges. I assisted in analyzing students' error patterns to create a plan for them to learn the material. I worked closely with students on written expression and designed strategies for their learning needs, such as creating graphic organizers and making templates.• Taught storyboarding for graphic novels in English, Latin Dance in Spanish, and stop motion in 3D art class.

• Coached a team of six middle school girls, as well as co-coached a co-ed team to prepare them for robotics competitions. • Planned and facilitated team building activities, helped students code using EV3 software, and assisted in their robot building process.• Helped both teams work on an interdisciplinary design project that centered on helping a part of the community. The teams would present their project to judges at each competition.

• Created an inclusive and welcoming environment to build relationships with advisees. Total number of advisees: 12• Planned engaging activities that were focused on Social and Emotional Learning (SEL) for long advisory sessions twice a week.• Took attendance and gave announcements every morning.• Co-facilitated parent-teacher conferences.

• Taught kids of various ages (3-13 years old) how to use clay, paint, draw and make puppets.• Assisted camp teachers with supervising and teaching campers various art projects.• Created lesson plans and submitted them to the supervisor for approval.

• Taught various subjects to K-12 students, such as algebra, calculus, statistics, art, photography, and English. • Followed and taught lesson plans assigned by the permanent teacher. • Remained available for teaching and administration duties.• Recognized and addressed behavioral issues with students to administration• Assisted Lower School teachers as needed by performing various clerical duties, supervising students during lunch and recess, and answering student questions. • Substituted for the 7th Grade Assistant Teacher role from March 2018 - May 2018.

• Greeted customers at the store entrance and answered any questions the customers had.• Provided excellent and consistent customer service to ensure repeat business. • Maintained, cleaned, and organized the store units, restocking as needed.• Assisted back-of-house with restocking units. Unpacked at least four boxes of merchandise per hour.• Assisted customers in the fitting rooms and measured for sizes and alterations.

• Performed various client services and technical support tasks, including running errands.• Maintained, cleaned, and resupplied the offices.

•Organized library collection using the Dewey Decimal System. •Assisted with checking books and audiovisual equipment in and out.•Helped patrons find books and directed them to where they were located in the stacks.•Performed clerical duties, such as answering phones, filing bills, and taking down statistics.•Assisted patrons with printing services.•Weeded out specific books in the library collection to make room for new books.•Shifted the library collection to make room for new books.•Managed cash register for the coffee stand.

•Worked on a short animation using the Protokulture logo, which would be seen by guests at the entrance.•Assisted designers with various design work using Photoshop, Illustrator, and/or Cinema 4D.•Performed secretarial duties, such as answering and taking down phone calls and greeting visitors. •Ran errands and kept overall workplace tidy.