Excellent public relations skills, developed over " two decades" within the hospitality service industry in a variety of establishments ( Exclusive Country Clubs, Private, Semi-Private, National Chains & Entrepreneurial). Familiar with many popular POS systems... (Micros, Lavu) combined with entry level IT skills for trouble shooting and repairing most PC, network & wireless router issues. Solid understanding of "BoH & FoH" operations to solve most relevant issues that may arise during slow and rush periods. Understands the importance of cleanliness and a "sense of urgency", so that the customer experience is "always" positive. Skilled in the art of popular cocktail preparation and back bar operations.