Led all technological endeavors, including successful conversion of Customer Relationship Management database holding more than 8K clients. Determined quarterly company objectives and delegated and managed each with strict deadlines. Developed and reviewed documents, including real estate contracts, leases, and settlement statements. Optimized accountability by developing and maintaining Standard Operating Procedures (SOP) for all company positions. Achieved Real Estate average annual sales volume of 18M through leading multi-disciplinary team of 8 people. Increased transaction load by automating repetitive tasks and third-party communications, using coding languages.

Started and set goals for program based on organization's strategic objectives and doubled enrollment within first year. Supervised development and maintenance of program and value stream strategies. Established and approved operational budget for the program. Executed changes and interventions while achieving local market dominance. Attained program objectives and service goals by supporting and providing training to staff.