Jason Jacobs Email & Phone Number

Petaluma, California, United States

Petaluma, California, United States

• Train and guide fulfillment team in all daily functions.• Work with operations and fulfillment and mangers to provide solutions to workflow issues and streamline procedures. • Conduct and carry out employee counseling (PIP), guidance and support to for corrective action plans.• Problem solve customer escalations to solve issue with court documents.• Invoice and Check revisions.• Manage customer order inventory.

Petaluma, California

Novato, California

2018 - Present: Office Administrator• Office and scheduling management.• Project management support.• Administrative oversight over proposals, contracts, job files, change orders and legalities.• Billing; AR, AP, collections and time card management.• Ordering Inventory.• Front Desk and Customer Service.• Estimating and Sales.

1201 3Rd Ave, Suite 4900 Seattle Wa 98101

Working within the IP Trademark Group at Perkins Coie, LLP• Prioritize and distribute all internal and external email and hard copy correspondence from domestic and foreign agents to trademark staff.• Scan, upload and declare all official trademark documents to electronic filing system.• Print hard copy filing from database and distribute to the filing team.• Provide internal staff training for use of docket software.• Identify and implement improvements to procedures to increase efficiency and improve quality.• Experienced with Pattsy Wave trademark data base software..

1201 3Rd Ave. Suite 4900 Seattle Wa 98101

I started my career at Perkins Coie, LLP in 2013, spending my first three years in the Operations Group in Office Services. I had specialized roles that allowed my multi-faceted skill set to be utilized to cover three different positions listed below.Copy Center - assisting all staff with their copying, printing, scanning, binding, digitizing video, PDF conversion, bates numbering and producing and assembling legal court presentations. Front Desk- answer phones and all incoming email request to the Operations and Facilities group, assigning all internal staff work order request to Facilities and Building Management, accepting service for incoming legal documents and faxes and routing to staff, creating and maintaining a secure keycard database , maintain a cash drawer for staff shipping purchases and directing internal staff on all Operation Center questions and procedures.Mail room duties - Sorting and internal delivery to all staff, and shipping outgoing mail using USPS, UPS, FedEx and DHL.

1501 4Th Ave #800, Seattle, Wa 98101

Experience 2007 – 2013 - Lead Production SpecialistQuorum Review, Inc. Seattle, WAProviding training, enthusiasm and guidance resulting in most efficient use of best practices for the success of Production Administration Team. Ensure entire team meets deadlines and customer requirements.Prepare study-related documents for internal and external customers within required time frames.Perform quality assurance of team’s work to ensure documents, shipments, and files are accurate and complete.Identify and implement improvements to standard operating procedures in order to increase efficiency or improve quality.Worked in conjunction with other associates to help define Production processes to create our new upcoming database.Responsible for inventory and ordering supplies.Managed repairs and upgrades for production equipment.Used third party secured database to upload documents for external customers.Backed team by performing any needed Production duties; copying, scanning, shipping and troubleshooting malfunctioning equipment or software.

1501 4Th Ave #800, Seattle, Wa 98101

Supported production team and other internal staff by handling administrative and special projects. Ensuring the utmost accuracy and completeness of all outgoing routine specialized documents.Prepared PowerPoint presentations for internal staff training on specialized processes and procedures.Composed, edited and prepared internal communications, meeting materials and agendas.Operated high speed copiers, scanners, and mailing equipment.Conducted data entry and data QA/QC, organized database spreadsheets, merged data fields into Excel, updated and retrieved database information.Scan and create file names for electronic documents. Conducted online research for verification of client credentials and records to ensure compliance with ethics standards.Provided excellent customer service internally and externally, maintaining confidentiality with sensitive information.

1501 4Th Ave #800, Seattle, Wa 98101

Managed complex filing system subject to regulatory audits.Archived files and created file tracking systems.Created all physical files.

Greater Seattle Area

Provided administrative support to Intellectual Property Group in the Legal Department, including all filing, faxing, copying, docketing, processing invoices, creating spreadsheets, distributing and processing mail and faxes to group, and assisting with correspondence to clients through e-mail and phone communications.

Greater Seattle Area

Participated in warehouse production for customer fulfillment, including receiving and shipping.