Jason Mitchell Email & Phone Number

Specialty Markets Group industry rep that works towards specific industry expertise that allows for a unique understanding of customers/end users. Current territory includes the western US while covering the specific industry of Industrial Cleaning and Excavation. The understanding of the services, equipment, and utilization produces a unique relationship that is provided to customers compared to traditional finance companies. External relationships include owner/operators, presidents, cfo/controllers, operations managers, and vendor sales divisions. Internally, the position involves an understanding of every step the customer goes through and walking them through it: initial contact, quoting/proposal, gathering credit package, credit department review, closing the deal through documentation, and account maintenance through payoffs, additional equipment needs/transactions, collections, and account termination.

Managed our inside sales division that allowed for our outside reps to focus on gaining more business. The success of the department was tied to the success of our outside reps in exceeding sales volume goals. Year over year increases in volume/profit was the determining factor for the success of the department. This team created relationships with the outside reps that allowed for timely actions and attention on needs of our customers.Mission Statement: To provide support that delivers elite service to customers and vendors while allowing sales reps to spend more time in the field and close more business.This department went from 2 to 4 inside of two years and it also created an avenue for sales support personnel to grow and move into a pure sales role. The objective that allowed for growth was to create value. Create value for the customer to always have someone who is aware of their needs and business available in the office to answer the phone. Create value for the company to allow for potential transactions to never have a sticking point.

Worked with new and existing franchise owners throughout the US and Puerto Rico. Also, worked with general service companies in industries like concrete, document destruction, excavation, and mobile mechanics. This involved relationships with owner/operators, controllers, presidents, etc. to accomplish financing needed equipment in a timely manner.Tasks included initial contact with prospect introducing financial tools available and how they fit a customer's needs, gathering credit information, submitting credit package to credit department, reviewing credit decisions with customers, working with vendors to close deal, and closing the deal with the customer. Additional tasks include working with the credit department to provide and interpret credit package info, work with documentation department to help provide the customer with the appropriate contract, and assisting in the collections and remarketing of assets process. Saw a large increase in volume year over year with the ability to provide timely customer service items and create processes for high volume capabilities.