Jason Ragatz Email & Phone Number

Burbank, California, United States

Burbank, California, United States

Burbank, California, United States

Burbank, Ca

As part of the Story / Narrative department, I assist with planning, production, and implementation of all story-related aspects of the game, with specific attention on VO. My general responsibilities include:- Planning, preparing, and producing VO recording sessions- Managing the pipeline for VO assets with our Audio/Dialogue team- Maintaining an extensive database of all dialogue, text, and associated assets- Maintaining detailed documentation of scripts and other story-related materials- Writing open world dialogue, in-game social media posts, and other supportive text- Implementing dialogue assets into open world game systems including phone calls, podcasts, pedestrians, and enemy A.I.- Creating and maintaining cross-discipline tracking processes- Giving feedback and suggestions on scripts, casting, and creative decisions- Reviewing quality of VO and story in-game and coordinating fixes- Coordinating batches of asset translations for our localization partner- Tracking production issues and spearheading initiatives to evolve and improve internal development processes and toolsShipped titles:- Marvel's Spider-Man (PS4)- Marvel's Spider-Man: The City That Never Sleeps (DLC) (PS4)- Marvel's Spider-Man Remastered (PS5)- Marvel's Spider-Man: Miles Morales (PS4, PS5)- Additional support was also provided on Stormland (Oculus Rift)

San Diego, Ca

• Collaborated with functional QA Leads to create and execute comprehensive test plans.• Collaborated with global SIE Producers, Developers, and Release Management to mitigate risks leading up to and during Format QA submission and ensure timely approval/release.• Acted as primary TRC contact for Santa Monica Studio and San Mateo Studio titles (both internal and external), including on-site consultation and planned feature assessment.• Represented Worldwide Studios QA during a presentation to global Developer Support and Format QA groups to recommend optimizations to the PlayStation 4 TRC and to propose methods for automating and augmenting testing of 48% of PS4 TRC requirements.• Served as TRC subject matter expert during evaluation, planning, and development of automated testing tools, such as the Naming Convention Validator and Mastering Automation Tool.• Reviewed reports and outgoing communication to ensure high quality (spelling, grammar, formatting and content) and timely distribution.• Responsible for an in-depth knowledge of multiple titles as well as the project management aspects of assigned projects/titles including global schedules, budget data, and submission requirements.• Responsible for effective management of the DevTrack database, adherence to title bug writing standards, implementation of both the test plan and test cases.• Accommodated Product Development requests as needed, including reviews of product documentation, marketing support at press events (E3 and PSX), capturing video assets, etc.• Planned test coverage and actively managed and prioritized team workload across multiple products.• Provided leadership and direction for the project and staff with focus on morale, productivity, and communication.• Conducted the hiring, interview, and training process for new staff.

San Diego, Ca

Took on TRC Lead responsibilities despite continuing to work as a contracted employee, such as:• Embedded with Ready At Dawn’s internal QA team as an on-site TRC expert and tester during development of The Order: 1886. Aside from TRC consultation, also conducted integration and functional testing.• Planned test coverage and actively managed and prioritized team workload across concurrent products.• Supported global and regional teams with risk assessment and navigation while balancing business, platform, and consumer interests.• Collaborated with other TRC team members on a presentation to illustrate the responsibilities, challenges, and values of our team to other members of the department.• Provided staffing support for the PlayStation booth at major trade shows such as E3.• Assessed Format QA (certification) submission viability throughout the test cycle.• Performed Mastering Tech Checks of products for PS4, PS3, and PS Vita platforms.• Perform all previous responsibilities as a tester at a high level of quality and proficiency.• Assisted local and global SCE QA (GFPQA) teams with supplementary test coverage as needed, including for titles such as DriveClub, Killzone: Shadow Fall, Tearaway, and Gran Turismo 6.Accolades: Tester of the Month (May 2013) in a department of 200+ employeesShipped Titles (Not an exhaustive list): • Hohokum (PS4/PS3/PS Vita)• The Unfinished Swan (PS4/Vita)• Flower (PS4/PS Vita)• flOw (PS4/PS Vita)• Sound Shapes (PS4)• Escape Plan (PS4)• God of War Collection (PS Vita)• Various non-gaming applications across all PlayStation platforms (NBA GameTime, NFL Sunday Ticket, NHL GameCenter, Headset Companion App)

San Diego, Ca

• Prepared products for release in a variety of global markets by ensuring region-specific platform requirements, legal obligations, and consumer expectations are adhered to.• Identified and reported TRC violations and assisted producers and developers in implementing fixes• Maintained an intimate understanding of all requirements and TRCs for PlayStation®4, PlayStation®3, and PlayStation®Vita platforms• Assisted regional and global SCE QA (GFPQA) teams with supplementary testing as needed, including for titles such as The Last of Us, Wonderbook, Puppeteer, and Little Big Planet Karting Shipped Titles (Not an exhaustive list): • God of War: Ascension (PS3)• PlayStation All-Stars Battle Royale (PS3/PS Vita)• The Unfinished Swan (PS3)• Sound Shapes (PS3/PS Vita)• Journey: Collector's Edition (PS3)• Starhawk (PS3)• Twisted Metal (PS3)• Various non-gaming applications across all PlayStation platforms (NBA GameTime, NFL Sunday Ticket, NHL GameCenter, Headset Companion App)

San Diego, Ca

• Performed functional QA testing on first party Sony titles.• Discovered, researched, classified, and logged bug reports from pre-Alpha to Final• Recommended and confirmed implementation of bug fixes and gameplay re-balances• Communicated with developers throughout development using the DevSuite software• Managed full-title sweeps for compliance with ESRB and SCE TRC standardsShipped Titles:• PixelJunk SideScroller (PS3)

Bachelor'S, Communication, History

Activities and Societies: International Fraternity of Phi Gamma Delta ACCOMPLISHMENTS: • Provost Honors • CAT125 Best Video Essay.

Spanish Language & Culture

Semester abroad via UCSD's Opportunities Abroad Program in conjunction with International Studies Abroad (ISA).