Drove Strategic Business Development & Planning to Meet Client Needs• Built robust relationships by partnering with stakeholders, retail operations, recruiters, Human Resources, and sales professionals to develop a market strategy leading to client satisfaction• Developed and executed a B2B sales model leading to an efficient and effective process to consistently meet and exceed company KPIs• Strategically partnered with clients and focused on identifying key objectives to improve close-rates and maximize opportunity while using client feedback to increase retentionCreated Operational Standard to Increase Productivity• Created operational standards using checklists, reminders and emails leading to more sales lead entries per day• Developed reports and dashboards to take actionable business decisions leading to streamlining daily in-store processesBuilt Effective Teams• Sourced, recruited, hired and on boarded top talent leading to efficient change management and a growth in sales• Directly managed a team of 8+ Store Managers across several retail stores setting clear team targets and individual goals; held teams accountable by driving performance management• Provide hands-on support and coaching with real-time feedback to management build a culture of employee engagement and recognition

• Identified new business opportunities within sales territory by using hunting techniques focused on the mid-market and non-named national account target market segments (up to 100 – 499 employees)• Through direct communication, email and other contact efforts, identified, qualified, and generated business opportunities by working directly with key decision makers• Complemented efforts through field work such as building walks, lobby events, property management relationships, and customer face to face meetings

• Sourced, recruited, hired and on boarded top talent leading to efficient change management and a growth in sales for 40+ locations

• Sourced, recruited, hired and on boarded top talent leading to efficient change management and a growth in sales• Directly managed a team of 3+ Store Managers across several retail stores setting clear team targets and individual goals; held teams accountable by driving performance management• Provide hands-on support and coaching with real-time feedback to management build a culture of employee engagement and recognition• Create new culture in locations not meeting expectations.

• Provided the necessary leadership to plan, organize, coordinate, train and control the capacity of store employees and increased YOY sales in multiple Verizon Retail Stores with B2B and consumer sales• Ensured that operational requirements, performance targets and sales expectations were met through daily communication strategies