Jason Boldt Email & Phone Number

Greenwood Village

- Create database backups including removing IP when necessary- Restore databases (Unitrends) for recovery purposes - Resolve all printing issues including installing and servicing TS Print - Grant access to servers and GP including setting up accounts- Process N2G account changes including adding and removing users by processing UMF- Process PGP account.

Englewood, CO

• Led effort to decrease number of non-compliant devices from a few hundred to less than 30.
• Supported remote users daily using LogMeIn console.
• Tracked numbers weekly and monthly for Bitlocker encryption compliance and generated reports.
• Created documents on troubleshooting and resolving multiple Bitlocker non-compliant issues including using Powershell.
• Submitted articles weekly for Tier I and Tier II guides\knowledgebase.
• Generated process for creating reports to track inventory at all locations.

Denver, CO

• Researched and demonstrated process for syncing to newly introduced OneDrive.
• Supported user remotely using Zoho Assist.
• Assisted users, remote and locally, with new VPN connection process.
• Assisted outside clients with accessing secure email messages sent to them.
• Setup new workstations including imaging of PC, setup of hardware and verifying network port.
• Unlocked accounts and reset passwords in AD Manager.

Centennial, CO

• Contractor for Department of Homeland Security
• Created process for decreasing new device setup time by removing rarely used apps and altering when encryption occurs.
• Streamlined process for getting every computer on the network upgraded to Windows 10 including all remote locations to ensure completion well ahead of deadline.
• Handled routine server maintenance including reboots and patch application.
• Handled deployment of laptops\desktops\tablets as well as replacing printers and ensuring the new ones were set up with correct IP.
• Supported staff for entire region of Colorado and Wyoming including VIP directors\executives.

Greenwood Village, CO

• Key member of a group created to make the onboarding process for new hires more efficient by establishing better communication between the multiple IT departments.
• Took over managing multiple user relocation projects (up to 300) to help establish consistency and efficiency allowing projects to be completed as scheduled 100% of the time.
• Installed and maintained end-user hardware (Desktops, Laptops, Monitors, Printers, and Peripherals).
• Provided backup to executive desktop support team.
• Handled setups for new hires including obtaining required hardware and imaging computer with necessary software.
• Created documentation for installation processes and repair procedures for hardware and software.

• Set up all accounts (Active Directory, email, voicemail, all primary software), hardware and did necessary software installs for all new employees and current employee upgrades.
• Provided troubleshooting for individual computers, databases, servers, local and network printers, VOIP phones and Blackberrys.
• Set up all necessary equipment (projector, laptop, conference phone) for training sessions, conferences, webinars etc.
• Provided problem resolution including repairing on-air servers, moving broadcast to backup server and other audio, traffic report and recording issues.
• Originated process for removing all old hardware and setting up process with vendor to clear it out, enabling more needed floor space to be utilized.
• Set up new network data path between switch and pc installed in studios.

Greenwood Village, CO

• Key member of a group created to make the onboarding process for new hires more efficient by establishing better communication between the multiple IT departments.
• Took over managing multiple user relocation projects (up to 300) to help establish consistency and efficiency allowing projects to be completed as scheduled 100% of the time.
• Installed and maintained end-user hardware (Desktops, Laptops, Monitors, Printers, and Peripherals).
• Provided backup to executive desktop support team.
• Handled setups for new hires including obtaining required hardware and imaging computer with necessary software.
• Created documentation for installation processes and repair procedures for hardware and software.

Bachelor Of Science - Bs, Information Technology

Education record