Jason Winter

Jason Winter Email and Phone Number

Senior Director of Information Technology | MBA | ITIL v4 Managing Professional & Strategic Leader | ITIL v3 Expert | IT4IT | DevOps | @ Centene Corporation
7700 Forsyth Boulevard, Saint Louis, MO 63105, us
Jason Winter's Location
Detroit Metropolitan Area, United States, United States
Jason Winter's Contact Details
About Jason Winter

Over 27 years of professional IT experience specializing in Service Management, Infrastructure, End User Support and operational excellence.

Jason Winter's Current Company Details
Centene Corporation

Centene Corporation

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Senior Director of Information Technology | MBA | ITIL v4 Managing Professional & Strategic Leader | ITIL v3 Expert | IT4IT | DevOps |
7700 Forsyth Boulevard, Saint Louis, MO 63105, us
Website:
centene.com
Employees:
10
Jason Winter Work Experience Details
  • Centene Corporation
    Senior Director Of Information Technology, Service Management
    Centene Corporation May 2024 - Present
    Saint Louis, Mo, Us
    Responsible for ensuring that IT services are aligned with business needs and managed according to established standards and practices. This includes the governance, compliance, and management of IT services according to ITIL best practices and organizational policies. Develop and implement ITSM strategies and roadmaps that align with the organization’s goals and objectives, ensuring effective service delivery and management. Established and monitors key performance indicators (KPIs) and service level agreements (SLAs) to measure service effectiveness and identify improvement opportunities. Oversees the integration of ITSM tools and technologies to support efficient service management processes
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  • Centene Corporation
    Director Of Information Technology, Service Management
    Centene Corporation Jan 2020 - May 2024
    Saint Louis, Mo, Us
    In 2020 Centene acquired Meridian/WellCare. Responsible for ensuring that IT services are aligned with business needs and managed according to established standards and practices. This includes the governance, compliance, and management of IT services according to ITIL best practices and organizational policies. Develop and implement ITSM strategies and roadmaps that align with the organization’s goals and objectives, ensuring effective service delivery and management. Established and monitors key performance indicators (KPIs) and service level agreements (SLAs) to measure service effectiveness and identify improvement opportunities. Oversees the integration of ITSM tools and technologies to support efficient service management processes
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  • Meridian
    Director Of Information Technology, Service Delivery
    Meridian Jul 2017 - Jan 2020
    Detroit, Mi, Us
    Provided leadership for a wide range of IT services including Service Desk, End User Support/Deskside, Request Fulfillment, Network, Telephony, Contact Center, Audio/Visual Conferencing, System Monitoring, Enterprise Applications & Middleware (SharePoint, etc.), ITSM & Service Delivery.• Responsible for ITIL/ITSM service delivery process adoption and maturity at Meridian Health Plan.• Established key performance indicators, service level agreements, and metrics for IT• Led Meridian’s Implementation of ServiceNow for ITSM and ITBM (SPM)• Budget Responsibility for Infrastructure • Delivered services through rapid business growth insuring both capacity, performance, and availability
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  • Meridian
    Manager Of Service Delivery
    Meridian Apr 2015 - Jul 2017
    Detroit, Mi, Us
    Directs a team of project managers, operational analysts, infrastructure planners, and the IT Service Desk. The team is responsible for establishing and documenting infrastructure project and IT Service Management processes, as well as project management implementation across the IT infrastructure team. The position is responsible for managing and implementing ITIL processes across the IT department. The position participates in infrastructure budget decisions and the development of the infrastructure strategy.
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  • City Of Scottsdale
    Enterprise Systems Engineering Manager
    City Of Scottsdale Mar 2008 - Apr 2015
    Scottsdale, Az, Us
    Leads the team that designs, implements, and administers the server, storage, and data center infrastructure for the City of Scottsdale. Responsible for availability, performance, capacity planning, backups and disaster recovery for enterprise applications and systems. Leads, champions or participates in strategic goals such as virtualization, mobility, cloud, and ITIL/ITSM. Perceives and interprets the needs of a diverse customer base and translates them into effective solutions and operational policy.Experience Supporting: Active Directory, Group Policy, DNS, DHCP, Print Servers, Exchange, VMware, VMTurbo, Citrix, Terminal Services, Good for Enterprise (MDM-Mobile Device Management), HP & EMC Storage Arrays, NAS, Brocade SAN Fabric, EMC Data Domain, WSUS, Microsoft Windows Server and Desktop OS, Microsoft Office, Microsoft Systems Center (SCCM/SCOM), Commvault Simpana, Microsoft MDT / WDS / MDOP, Cherwell, HP Insight Manager, HP Blades and Rack Mount Servers.
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  • City Of Scottsdale
    Is Support Supervisor
    City Of Scottsdale Dec 2005 - Mar 2008
    Scottsdale, Az, Us
    Leads the IS Support Specialists team in the Information Technology department. Supervises NOC, Service Desk, and Data Center operations. Assists and manages the resolution of technical issues. Establishes standards for System Images and Deployment of desktop systems.
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  • City Of Scottsdale
    Sr. Is Technician / Is Technician
    City Of Scottsdale Dec 2003 - Dec 2005
    Scottsdale, Az, Us
    Functioned as a technical lead for projects involving operations or Service Desk. Performed technical tasks that included maintaining, repairing and installing workstations, servers, peripheral, telephones, mobile devices, and cabling.
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  • Compusa
    Technical Services Manager
    Compusa Nov 2002 - Dec 2003
    Miami, Florida, Us
    Managed certified computer technicians and the repair of customer computer equipment. Responsible for department budget and profitability; for driving new business opportunities, for improving productivity and improving efficiency in the department. Managed customer satisfaction, speed of service, ordering and return of replacement parts, technician contributions, and inventory for the department.
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  • Sentinel Technologies
    Computer Technician & Inventory Administration
    Sentinel Technologies Jul 1997 - Sep 2002
    Downers Grove, Il, Us
    Hardware and application troubleshooting and repair for a wide range of private and governmental organizations as a third party service provider. Worked as project resource on multiple deployments and migrations. Performed Inventory Management and administration in addition to technical duties
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Jason Winter Skills

Data Center Servers Vmware Virtualization Disaster Recovery Active Directory Microsoft Exchange Troubleshooting It Management Itil Storage Citrix Operating Systems It Service Management Windows Server System Deployment System Administration It Operations Windows It Strategy Microsoft Technologies Group Policy Operations Management Project Management Server Administration Management Process Improvement Itil Process Implementation Itil Service Strategy Backup Solutions Microsoft Office Help Desk Support Service Delivery Technical Support Mobile Device Management Business Process Improvement It Infrastructure Management Governance Itsm Infrastructure Change Management Information Security Incident Management Asset Management Leadership Servicenow Organizational Change Agent Devops It Service Delivery Service Desk Nas Dns Storage Area Networks Commvault Emc Storage San Domain Name System Storage Area Network Hp Products

Jason Winter Education Details

  • University Of Phoenix
    University Of Phoenix
    Business & Technology Management
  • Arizona State University
    Arizona State University
    English

Frequently Asked Questions about Jason Winter

What company does Jason Winter work for?

Jason Winter works for Centene Corporation

What is Jason Winter's role at the current company?

Jason Winter's current role is Senior Director of Information Technology | MBA | ITIL v4 Managing Professional & Strategic Leader | ITIL v3 Expert | IT4IT | DevOps |.

What is Jason Winter's email address?

Jason Winter's email address is ja****@****cox.net

What is Jason Winter's direct phone number?

Jason Winter's direct phone number is +148099*****

What schools did Jason Winter attend?

Jason Winter attended University Of Phoenix, Arizona State University.

What skills is Jason Winter known for?

Jason Winter has skills like Data Center, Servers, Vmware, Virtualization, Disaster Recovery, Active Directory, Microsoft Exchange, Troubleshooting, It Management, Itil, Storage, Citrix.

Who are Jason Winter's colleagues?

Jason Winter's colleagues are Dan Mertzlufft, Amber Flint, Michael Rigual, Lauren Westerberg, Justin Payne, Candice Bush, Jerwin Miguel.

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