Jason H. Email & Phone Number

Toronto, ON, CA

Toronto, Ontario, Canada

Promoted from Junior to Associate

Toronto, Ontario, Canada

▸Represent the QA team in cross-functional gatherings & advocate for quality in decision making.▸Validating Jira tickets for the Android energy team.▸Validating Analytics in BigQuery & Amplitude ▸Create test cases in Test Rail.▸Automate tests in Appium using Python.▸Run regression testing.▸Creating test plans for various new features.▸Facilitating group.

Toronto, Canada Area

▸ Built a program with JavaScript and Node that uses thermostat runtime data to help determine the source of a problem (equipment or thermostat).▸ Act as the first point of contact for ecobee customers by phone, email, and chat ▸ Ensure ecobee customer happiness by resolving technical and non-technical inquiries▸ Support a wide range of customers including.

Toronto, Canada Area

▸ Write tests using Python & Selenium to ensure smooth integration of eco+ into the Admin Portal tool.▸ Determine and execute test cases, problem analysis, troubleshooting, reproducing issues, and reporting bugs.▸ Participate in agile rituals (sprint planning, daily stand-ups, sprint review, sprint retrospective, backlog refinement)▸ Run End to End tests.

▸ Build full-stack applications using HTML, CSS, Ruby & Rails ▸ Integrate Google Analytics and custom metrics▸ Meet with prospective clients, determine project requirements, and estimate project completion time

Toronto, Canada Area

▸ I built a full-stack web application with multimedia content and a chat application using HTML, CSS, Ruby, Rails, Devise, Active Admin & JavaScript.▸ Ensure application adheres to security principles, has good cross-browser compatibility, and conforms to accessibility best practices.▸ Application is deployed on Heroku with Semaphore continuous.

Toronto, Canada Area

▸ Build real-world projects with HTML5, CSS3, JavaScript, Ruby, and Rails ▸ Focus on mobile-first and responsive front end design▸ Relational Database Modelling, Object-Oriented Programming, REST APIs, best practices for app testing, Git, and Github ▸ Aws Deployment (with Elastic Beanstalk & Docker)

Toronto, Canada Area

▸ Working with small businesses to expand their businesses by showing the value of Yellowpages online directory and depending on need, print placement in the books themselves. ▸ Over performed quota December 2016.

Toronto, Canada Area

▸ Provide a solution based & consultative approach to clients.▸ Organize tasks within Salesforce and maintain performance indicators.▸ Achieve monthly, quarterly, and yearly goals as well as other defined sales objectives (25% over quota month over month in Q1 2016).▸ Complete product demonstrations with business owners.

Toronto, Canada Area

▸ Research new revenue streams▸ Contact potential customers including plumbers, dentists, contractors (HVAC and builders) as well as appliance repair firms▸ The employee of the month for September 2015

Windsor, Canada Area

▸ Engage & encourage repeat business with Wind's loyal customers ▸ My upgrades comprised 30% of the total volume sold (out of my department).

Windsor, Canada Area

▸ Providing feedback that lead to a few changes and implementations within the department and nationally, with a customer-facing policy change.▸ Provided consistent and effective customer followup to ensure satisfaction.▸ Assisted with social media teams at times as well as answering general inquiries

Windsor

▸ Worked at Shoppers Drug Mart helping to reorganize the location after renovations.▸ Helped at a local plant that needed assistance with car part manufacturing.

▸Entry of advertising orders & placement for the Toronto Star▸Collaborated on and finished creative materials for clients as well as organizing the projects for small and medium businesses in the GTA.▸Assisting Account Executives & other coordinators as required.

Toronto, Canada Area

▸Assisted with and prepared sales requests and inside track newsletter.▸Prepared station & television show profiles.▸Checked rating projections versus results.▸Built presentation templates for the research team.▸Found and Updated information on the upcoming television season.

▸ Working Midnight shifts 11 PM - 7 PM ▸Cleaned equipment as well as fryers vats etc to ensure the restaurant was presentable to customers while using time management skills to ensure minimal interference with other processes..▸Worked in the kitchen preparing quality food in a fast manner.▸Worked my way through college.

Computer Programming

▸ HTML5, CSS3, Sass (SCSS), and responsive design ▸ Learned JavaScript Ruby & Rails fundamentals ▸ Worked with API's and wrote RESTful.

Advanced Diploma, Advertising

High School Diploma