Jason Holness Email & Phone Number

England, United Kingdom

Greater London, England, United Kingdom

• Leading on inclusive recruitment and selection, from advert and interview to onboarding and induction.
• Leading on employee relations issues.
• Providing guidance, direction, and training to staff.
• Developing and implementing SoA’s people plan in alignment with SoA strategy.
• Promoting a positive culture with employee wellbeing initiatives, benefits, staff surveys, organisationaldevelopment and training.
• Overseeing the performance management and appraisals process.

Greater London, England, United Kingdom

Greater London, England, United Kingdom

Greater London, England, United Kingdom

• Researching markets to identify opportunities for events
• Producing detailed proposals for events (e.g. timelines, venues, suppliers, legal obligations,staffing and budgets)
• Ensuring insurance, legal, health and safety obligations are adhered to
• Coordinating venue management, caterers, stage designers, contractors and equipment hire;
• Liaising with suppliers and designers to create appropriate images and material for brandingand promotion of events
• Handling customer queries and troubleshooting at events

Greater London, England, United Kingdom

• Lead the HR strategy and supporting policies including but not limited to Safeguarding, Whistleblowing,Conduct & Respect, Recruitment, Access, Training and Development.
• Provide support and advice to the department managers on specific personnel issues as they arise.
• Ensuring the company is up to date on current employment legislation in order that all contractualprocesses are maintained appropriately and ensuring that any union agreements are adhered to.
• Developing and implementing the training and personal development strategy for departments asappropriate.
• Overall responsibility for Health & Safety across the company (including contractors / visitors), includingmental health, occupational health and general wellbeing.
• Chair of Operations, Access, and Health & Safety committee meetings.

Greater London, England, United Kingdom

• Operating in a manner that does not breach the premises license (e.g. liaise with licensing institutions, police and general public, keep licensed operating hours)
• Act as duty manager on a rota basis, supervising the operation of the building during daytimes and evenings.
• Oversee the day to day work of the Security Officers, Venue Assistants and Ushers, referring line management issues to the Operations Manager.
• Deliver an event as contracted (e.g. make sure all equipment is available as contracted as well as staff)
• Make sure the venue stays intact (e.g. report breakages, prevent vandalism and prevent clients from making unauthorised venue alterations like drilling holes)
• Manage on event staff in a safe manner (e.g. Make sure staff hours are recorded, everyone knows what they are doing)

Greater London, England, United Kingdom

• Lead on the management of the day-to-day running of the Visitor Services operation.
• Motivate the Visitor Services team to deliver team objectives.
• Ensure that financial procedures and policies are followed with respect to Visitor Services sales and that adequate audit trails are in place for all activity in accordance with Finance department requirements.
• Manage and run regular training for the Visitor Services team with a specific emphasis on providing a high level of customer service and a comprehensive understanding of the Lyric’s Health & Safety policies.
• Responsible alongside the Box Office Manager for the delivery of the Lyric’s Complaints procedure.
• Organise the Duty Management rota for performances, events and ensure that the building is adequately staffed.

Greater London, England, United Kingdom

• Act as duty manager on a rota basis, supervising the operation of the building during daytimes and evenings.
• Oversee the day to day work of the Security Officers, Venue Assistants and Ushers, referring line management issues to the Operations Manager.
• Ensure that a visible, helpful and professional duty management presence is maintained in the building at all times, responding to and resolving issues and incidents promptly and effectively.
• Ensure the smooth running of shows, events and hires at all times, and ensure that event and hire spaces are appropriately set up and fit for purpose.
• Be responsible for unlocking the building on a rota basis, checking that all fire exits are clear for the Cleaning and Facilities Management teams.
• Be responsible for locking the building on a rota basis, ensuring that all exits, fire exits, windows and doors are secure and the building is alarmed.

Greater London, England, United Kingdom

• Assisting the General Manager with providing direction and growth for the business and its staff
• Ensuring staff are equipped to meet customers’ expectations by recruiting and training the right people and communicating priorities and other relevant information
• Setting the scene for customers’ visits; ensuring that first impressions are good through maintaining clean and tidy spaces with well-stocked displays
• Building a loyal audience through ensuring customer service is at its best at all times
• Keeping good records and ensuring everyone is accountable for their areas of responsibility
• Maintaining good financial controls, including assisting the General Manager with managing costs within given budgets; setting flexible staffing levels that ensure that the cinema is adequately and efficiently staffed.

Wembley, England, United Kingdom

• Managing and motivating a team to increase sales and ensure efficiency
• Managing stock levels and making key decisions about stock control
• Analysing sales figures and forecasting future sales
• Analysing and interpreting trends to facilitate planning
• Using information technology to record sales figures, for data analysis and forward planning
• Dealing with staffing issues such as interviewing potential staff, conducting appraisals and performance reviews, as well as providing or organising training and development

Greater London, England, United Kingdom

• Diligently and faithfully serve the Club and obey all lawful instructions / directions of theManagement Committee of the Club.
• Maximize sales and profitabliiy of the Club, covering both standard opening hours formember and private events.
• Manage the promotional, social and business aspects of the Club.
• Manage the business in accordance with all Club and legislative policies, procedures andmanuals.
• Effective management of the day to day running of all activities carried out at the Club.
• Effective management of bar stock and revenue generated from sales of such.

Greater London, England, United Kingdom

• To ensure all services are opened and fully operational at scheduled times, standards are maintained throughout the service, particularly delivering exceptional levels of customer care and satisfaction, and affecting a.
• Ensure an exceptional and consistent level of service, delivering the key performance indicators and range of quality food and beverage products in a clean and professional environment
• Effective management of all stock and ancillary goods and in doing so shall order stock and ancillary goods as required from nominated suppliers, ensuring compliance with any stocking policies
• Ensure the secure and safe keeping of stock, goods and equipment, ensuring that stock is accounted for and that control procedures are complied with
• Record and manage stock transfer and systems
• Assist with preparations and associated duties to the stock take