Jason K. Email & Phone Number

Dublin 2, Ie

Dublin 2, Ie

Senior Analyst in Accenture Cloud Advisory Practice, focusing on Cloud Infrastructure and Migrations.Perform user and server migrations to new Active Directory domain. Manage the transition of AD Objects to Operations while ensuring data integrity and appropriate access controls (ACLs).

Denver, Colorado, Us

Specialties:End user hardware and software support, Windows 10, MacOS, Windows deployment, Microsoft Intune, mobile device management (Microsoft Endpoint Manager), Microsoft Azure, Microsoft Office 365 and Exchange administration. Manage Active Directory and Azure AD, group policy troubleshooting. Appspace.Intermediate abilities with Mac management via Jamf Pro.Active Top Secret Security Clearance

New York, Ny, Us

I managed Spring Mountain's networking, storage, and IT infrastructure strategy. Successfully migrated entire organization's email services from on-premises to Microsoft Exchange Online.I also served as the company's global administrator for Microsoft Office 365 (Exchange Online, Sharepoint, OneDrive, etc.).I led our efforts as we moved all on-premises servers to Microsoft Azure.

New York, Ny, Us

Install and configure software and hardware for end users. This includes desktops and laptops, printers, smartphones (Apple iOS), and Cadwell medical equipment.Coordinate with end users to perform preventative maintenance activities on medical equipment.Perform troubleshooting and repairs when computers or other technologies are not working as they should.First point of contact for help desk support for 120+ employees.Assist in Joint Commission compliance support. Institute protocols for the use of IT across departments and projects in line with Joint Commission quality standards (https://www.jointcommission.org/).Manage both Microsoft Office 365 licenses and software activation from the Microsoft Volume Licensing Service Center.Assists management in budgeting for IT expenses, including the purchase of new equipment and software.Deal with manufacturers and service providers so that issues can be resolved in a timely fashion with minimal downtime.Prepare regular reports for management including cost savings initiatives, project resource needs, and preventative maintenance reports.

Austin, Tx, Us

Managed Salesforce pipeline in a fast-paced call center environment. After promotion to Senior Consultant, I also helped to train new hires on Salesforce best practices.I was promoted to the role of Senior Consultant for being a consistent top-performer on my sales team.-March 2015: Recipient of the Ryan Butter Marshall Award for being an example of positivity, teamwork, and for elevating others.-April 2015: Top 15% company wide sales.-June 2015: Number 32 of 250+ reps in total sales for the month.

Manhattan, New York, Us

• Coordinated with shipping, web fulfillment, warehouses, Google Shopping Express, and the sales floor to meet customer needs.• Answered 50+ calls and e-mails daily pertaining to product inquiries and order information.• Transacted at least five customer exchanges and refunds daily in as timely a manner as possible to ensure customer satisfaction.

Bachelor’S Degree, Business Administration

Comptia A+, Comptia Network+, Information Technology