Jason Lewis Email & Phone Number

Cincinnati, Oh, Us

Hamilton, Ohio

Hamilton, Ohio

Cincinnati Area

• Directs, oversees and leads training within Plasma Collection Center by partnering with regional training staff to ensure training compliance is met.• Collaborates with regional training staff to meet training goals within the plasma collection center and implements operational changes to enhance effectiveness.• Continually trains employees on new or modified scheduling process effectuated to accomodate donor cycle improvement.• Conducts, directs and leads training and related development activities needed to support operational objectives in support of the plasma processing center leadership team.• Oversees and coordinates the work of designated trainers throughout the center. Identifies areas of operational opportunity for continuous improvement.• Supports management in implementation of corrective actions to eliminate regulatory deficiencies in training. Assist in the development and facilitation of operational training materials and programs.• Creates, maintains and audits compliant training records and files. Ensures center adherence to training Standard Operating Procedures and annual training requirements, including new procedure training and re-certification activities.• Establishes and maintains the ability to perform all tasks within the center.

Conducts classroom and on the floor training for sales and sales support, both new hire and cross training of existing staff.• Develop, design and delivers new and existing training programs that provide an effective and interactive learning environment• Creates and revises training materials, facilitator guides, job aids and worksheets• Analyzes skill gaps and task flows which aid in identifying and evaluating appropriate training requirements• Conducts coaching sessions and communicates with quality team and management staff• Maintains training records, prepares reports and coordinates training classes

Communicated verbally and in writing to customers with technical questions regarding the construction of ponds and outdoor water features. Responded to customer service enquiries regarding e-business.• Investigated potential fraudulent internet orders• Upsold based on actively listening and identifying customer’s needs and expectations• Communicated with manufacturers to resolve product complaints for customers

Performed pharmacy technician duties for highest volume pharmacy in Cincinnati focusing largely on indigent population• Received and verified prescription and refill requests for complete and accurate information. • Insurance billing for prescription medications• Pre-packed bulk medicines, filled bottles with prescribed medications, and typed and affixed labels• Maintained proper storage and security conditions for drugs• Answered telephones and responded to requests• Cashiered • Created daily pharmacy work schedule for 10 to 12 pharmacy technicians• Adhered to HIPAA guidelines

West Chester, Oh.

• Trained new hire agents on systems and procedures• Coached and mentored new hire agents • Provided technical support for online pharmacy• Responded to customer enquiries in writing as well as verbally

Associate'S Degree, Business

Education record