Jason Marks Email & Phone Number

Fort Washington, Maryland, United States

I currently work as a member of Team RAPTOR as part of a greater collaboration with Headquarters Air Force (HAF) Air Combat Command (ACC)’s A6IO Cyber Security Assurance Division, headed by Colonel Chad Raduege. As one of Team RAPTOR’s Subject Matter Experts (SME), I perform evaluations of information systems through the risk management framework (RMF) lifecycle by utilizing DISA’s Enterprise Mission Assurance Support Service (eMASS), Vulnerator, and STIG Viewer tools. I work to expeditiously process System Categorizations (RMF Step 1), Security Plans (RMF Step 2), and Risk Assessment packages (RMF Steps 4 & 5) as an authority from both the Air Force Enterprise and the DoD Mission Partner Environment (MPE). I also perform peer reviews of packages from other team members to ensure that the work that my team and I provide meets our high standards. As my assessments dictate the length of an information system’s Authorization to Operate (ATO), I am notoriously firm in handling my RMF work as I am acutely aware that any issues left unchecked can result in potentially leaving an information system operational with unmitigated vulnerabilities for months or years. After a year of involvement with RMF assignments, I was asked to assist with creating and formatting full system guides on each step of the RMF lifecycle. These system guides are designed to expand upon the information provided in the DoD’s RMF Knowledge Service in order to provide an easy-to-follow walkthrough for customers to reference as they work to prepare their information systems for an ATO.

Falls Church, Virginia, United States

Provided laptops and tech support to contractors and military personnel of all ranks to support the Defense Health Agency and Military Health System. Personnel included medics, nurses, and analysts that actively worked to understand and combat the COVID-19 crisis. Main tasks involved running diagnostics, imaging computers for deployment, performing quality assurance testing on newly imaged computers to ensure software licenses were active, and verifying that approved software was up to date through Software Center (using automated PowerShell scripts to run through multiple software checks). I profiled computers for clients (setting up Outlook, publishing their CAC certificates to the Global Address List, mapping their network shared drives, setting up VPNs, etc), used Active Directory to enable client accounts and added clients to the proper organizational units/groups. I assisted clients with office move requests by transferring their workstations from one office to another while providing, connecting and testing/troubleshooting their workstation at their new office before mapping network printers for use. Additionally, I also provided Microsoft Office (often Outlook) troubleshooting and remote desktop support through SolarWinds DameWare (installing software, patching out of date software, troubleshooting). Tasked with training other new employees since as early as my fourth week. I addressed and patched compliance issues as well as performed vulnerability remediation with Tenable Nessus. I also created local and remote accounts for computers for out-of-state clients that needed their GFE shipped out to them.

Alexandria, Virginia, United States

Assisted employees as a Kforce contractor for SAIC on a software refresh project to help them set up and configure multifactor authentication through their mobile devices and workstations. Also provided general helpdesk support and assistance including:* Axiad ID Wallet/QREntry multifactor authentication (MFA) setup/troubleshooting for mobile and desktop. Assisted with with MFA token enrollment and PIN unlocks/resets.* Active Directory password resets and account unlocks. Assisted with identity verification and directory assistance. Provided general helpdesk support and assistance including:* Axiad ID Wallet/QREntry multifactor authentication (MFA) setup/troubleshooting for mobile and desktop. Assisted with with MFA token enrollment and PIN unlocks/resets.* Active Directory password resets and account unlocks. Assisted with identity verification and directory assistance.

Provided mission-critical training/guidance to military service members as part of a 24/7 support office help desk team.Main duties involved software analysis, access-controlled resource provisioning, and help desk support using a ticketing system. Provided hardware troubleshooting, software training, and developed training materials for new employee onboarding.

Fairfax, Va

Worked as a field tech in a team with industry professionals to provide tech support, networking, consultancy, and enterprise solutions for major clients.

Mclean, Va

Performed market research for a company specializing in secure, enterprise-ready messaging applications for businesses.

Dulles, Va

Assisted Chief Security Architect and technical team members in the deployment of the company’s 24/7/365 Security Operations Center including SAN, network, hardware and desktop monitoring stations. Developed technical and procedural documentation for risk assessments, vulnerability assessments and evaluations. Worked with team to design and implement security research lab. Assisted technical team in developing and refining pre-sales technical documentation for security-focused services.

Rockville, Md

Worked under the supervision of the Senior Business Development Manager for Cybersecurity. Researched the local cybersecurity industry cluster and assisted with database information verification.

Bachelor Of Science - Bs, Information Technology, Gpa: 3.3

Activities and Societies: Founder, Chairman of the Advisory Committee, and Judicial Officer of the Kappa Delta Rho Fraternity at Towson.

Business Administration And Management, General

Computer And Information Sciences And Support Services, Gpa: 3.6

Recipient of Dr. Harry Harden, Jr. Student Academic Excellence Award.