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@zywave.com
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Jason Mckelvey is listed as Quality Assurance Analyst at Zywave, a with 451 employees, based in Waukesha, Wisconsin, United States. AeroLeads shows a work email signal at zywave.com and a matched LinkedIn profile for Jason Mckelvey.
Jason Mckelvey previously worked as Technical Writer at Zywave and Harley-Davidson Client Services Desktop Support at Enterforce, Inc.. Jason Mckelvey studied at University Of Wisconsin-Milwaukee.
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Excellent organizational and time management skills, attention to detail, and customer focus have been the basis in becoming a key member of Zywave's Quality Assurance department.I currently hold a position as an Associate Quality Assurance Analyst which exercises my abilities in problem solving, people skills, and computer/technology support using Visual Studio and C#. With many years of serving customers, and excellent oral/written communication, I am able to create tests and run against our web software to ensure accuracy and usability for our partners.
Listed skills include Windows 7, Troubleshooting, Microsoft Office, Customer Service, and 14 others.
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Perform Functional (manual) testing of Zywave SaaS software, consisting of writing test plans, manual execution of test plans, and assistance with the automation test planning. Also practice Agile software development, while implementing a strong Collaborative Testing environment.
Managed and maintained help documentation and on-screen text for agile software development company.• Back end design and development for web help system using MadCap Flare, updating design standards for all web help systems produced.• Wrote Release Notes, user guides, additional resources, and other documentation for both internal and external users. Along with my team, we maintained well over 500 different documents or resources, and continued to update them as appropriate.• Write and reviewed on-screen text items, assisting users in their usability experience. Assisted in testing help links and other UI elements to ensure accuracy of directions.
Greater Milwaukee Area
Overall software support for approximately 1100 on-site employees and general support for all HD Sites.• Test both hardware and software systems, including locally installed and website interfaces, and report back to support staff about the usability issues of the software, before implementation.• 2011 – Attended and supported the Summer Dealer show, where hundreds of people come together for the purchase of motorcycles and accessories, specifically supporting the 90+ offsite employees we have, conducting training of software.• 2012 – Implemented Windows 7 rollout for all offsite employees, including setup and training sessions both in groups and one-on-one, allowing a walkthrough of Windows 7 and supporting software, and guiding the usability experience.
Served and worked in hospitality, as well as implemented a scheduling system using Microsoft Office products, allowing them to track time off and amount worked for each employee.
Served and Concierged, responsible to interact with customers ensuring their satisfaction of both the meal and presentation of food and building.
Other employees you can reach at zywave.com. View company contacts for 451 employees →
Amanda Villarreal
Colleague at ZywaveWalworth County, Wisconsin, United States
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Glaiza Rea Arellano
Colleague at ZywaveDavao, Davao Region, Philippines
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Daniel Sierra, Mba
Colleague at ZywaveMiami-Fort Lauderdale Area, United States
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Miguel Duran
Colleague at ZywaveUnited States
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Tapika S.
Colleague at ZywaveAtlanta Metropolitan Area, United States
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Jaime Brandrup, Mba, Sphr, Shrm-Scp
Colleague at ZywaveNew Berlin, Wisconsin, United States
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Szivos Zoltan
Colleague at ZywaveEilat, South District, Israel
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Paul Dela Cruz
Colleague at ZywaveDavao Del Sur, Davao Region, Philippines
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Rose Cabrera
Colleague at ZywaveMetro Davao, Philippines
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Brittany Thingvold
Colleague at ZywaveGreater Milwaukee, United States
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Activities and Societies: n/an/a
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Jason Mckelvey works for Zywave.
Jason Mckelvey is listed as Quality Assurance Analyst at Zywave.
AeroLeads has found 1 work email signal at @zywave.com for Jason Mckelvey at Zywave.
Jason Mckelvey is based in Waukesha, Wisconsin, United States while working with Zywave.
Jason Mckelvey has worked for Zywave, Enterforce, Inc., The Original Pancake House, and Houlihan'S Restaurants, Inc..
Jason Mckelvey's colleagues at Zywave include Amanda Villarreal, Glaiza Rea Arellano, Daniel Sierra, Mba, Miguel Duran, and Tapika S..
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Jason Mckelvey studied at University Of Wisconsin-Milwaukee.
Jason Mckelvey is listed with skills including Windows 7, Troubleshooting, Microsoft Office, Customer Service, Html, Time Management, Technical Support, and Microsoft Excel.
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