Jason Pinto Email & Phone Number

Miami, Florida, United States

Vagator Goa

-Pre-opening IT Executive of this great project in Vagator- Goa (ibis Styles). A 142 room 4* Hotel that opened in Sept 2023.-Responsible for setting up all the IT Infrastructure in the Hotel. Performed snagging for all IT related areas as per company guidelines.-Installing Servers, Network Devices in the server room and setting up all user desktops/.

Calangute, Goa, India

-Facilitated server builds and network configurations, including migration to a virtual environment.-Managing WiFi network for a total room inventory of 196.-Provided IT support to end users for Oracle Opera Cloud, Oracle Micros, Oracle Materials Control.-Defined, documented and published all IT policies, procedures and standards.-Administration and.

North Goa, Goa, India

• Managed the company’s network equipment like Wi-Fi Access points, switches, servers, desktops.
• Peripheral installation/Support (LAN/local printers, scanners, biometric machines).
• Rack and stack server/switch/storage devices, run cabling, configure ILO on HP servers, TP-Link ISP link load balancers.
• Installed/replaced power supplies, RAM, HDD, cooling fans in desktop and tower servers.
• Provided technical support for IDS PMS at Bay15 Resort.
• Managed online food ordering platforms like swiggy and zomato.

India

• Created user accounts, edited user account information, reset user password and removed access to the network utilizing active directory.
• Provided 1st line technical support answering support queries via ticketing tool, phone, and email.
• Worked on ticketing tools like connect wise manage, IQtrack, Connect wise automate.
• Created and managed email distribution list, managed users and added/removed users to/from email groups on exchange admin center.
• Monitored the entire network infrastructure on PRTG and Nagios and ensure proactive measures are taken to prevent any major hardware failure.
• Provided remote IT support to all in house employees working in India, UK, US and Canada branch.

North Goa, Goa, India

-Managed the VTS system to keep track of vehicles, Backup systems and Disaster recovery.-Configured and Managed IP and Analog CCTV Systems.-Configuring & troubleshooting Router/Switch Link issues.-Configuring and maintaining wireless devices Access Points and Wireless Dongles.-Responsible for UTP cabling, Rack fixing, Crimping, Patch Panel.

Goa, India

- Monitored all Routers and switches for the Goa government network on iReveal NMS and HDS software.- Raised tickets and coordinated with field engineers to get issues resolved.- Assisted Development team to deploy patches and tested NMS software features.-Configuring and managing services of Linux /windows, Server (ADDS,DHCP, TOMCAT, IIS, SSH, FTP)

North Goa, Goa, India

-Managed the Guest and Admin Network (LAN/WLAN).-Coordinating with vendors, Customer Support, Preventive maintenance.-Managing Server room, Data Backup system, CCTV/BMS Systems-Handled troubleshooting and management of Materials Control, Opera PMS, Micros POS, Alcatel PBX, JDS, Attendance Software.-Configuring & Managing Nomadix Gateway, Switches, Cisco.

Bachelor Of Arts - Ba, Economics

Hardware And Networking, Jchnp, System, Networking, And Lan/Wan Management/Manager, A

Diploma In Dtp, Photoshop, Illustrator, Coraldraw

C++ Certification, C

Hssc, Business/Commerce, General, A