Service Desk Technician
Current
Jun 2023 - Present
AeroLeads people directory · profile
Jason Schaap Email & Phone Number
Service Desk Technician
at
soma technology group
LinkedIn matched
✓ Verified Jul 2026
3 data sources
Profile completeness 86%
Current company
Role
Service Desk Technician
Location
Gold Coast, Queensland, Australia
Company size
Who is Jason Schaap? Overview
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Quick answer
Jason Schaap is listed as Service Desk Technician at soma technology group, a with 20 employees, based in Gold Coast, Queensland, Australia. AeroLeads shows a matched LinkedIn profile for Jason Schaap.
Jason Schaap previously worked as IT support Officer at Brisbane Catholic Education and Mygov Helpdesk Support/Covid Hotline at Concentrix. Jason Schaap holds Diploma Of Information Technology (Advanced Networking & Cloud Engineering), Information Technology from Tafe Queensland.
Company email context
Email format at soma technology group
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soma technology group
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Profile bio
About Jason Schaap
As a Service Desk Technician at soma technology group, I provide technical support and solutions to the clients of one of the leading IT service providers in Australia. I have been working in this role for 10 months, and I have a diploma of Information Technology with a focus on advanced networking and cloud engineering.My core competencies include help desk support, information and communications technology (ICT), and technical troubleshooting. I have experience in assisting customers with inquiries, setting up accounts, linking services, updating records, and resolving issues related to mygov, covid hotline, and census. I am passionate about using modern technology to enhance education and empower students and teachers.
Current workplace
Jason Schaap's current company
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Soma Technology Group
4 roles
Jason Schaap work experience
A career timeline built from the work history available for this profile.
It Support Officer
May 2021 - Jun 2023
Mygov Helpdesk Support/Covid Hotline
- Conducted Identity checks before assisting customers with inquiries- Helped customers setup new mygov accounts and link their centrelink and medicare services- Answer covid hotline calls- Answer cenus calls and inquiries- Make basic updates to medicare records and help people acesss their vaccination records- Troubleshoot mygov accounts and resolve mygov access and linked services issues.
Jan 2021 - May 2021
Help Desk Support Specialist
Jcs Computers
- Broke down and evaluated user problems, using test scripts, personal expertise and probing questions.- Retained existing clients and developed new accounts by extending high quality and efficient support service.- Documented support interactions for future reference.- Researched product and issue resolution tactics to address customer concerns.- Provided Tier 1 IT support to non-technical internal users through desk side support services.
Jun 2014 - Dec 2014
Team & coworkers
Colleagues at soma technology group
Other employees you can reach at soma.com.au. View company contacts for 20 employees →
JH
Jamie Hendry
Colleague at Soma Technology GroupPalm Beach, Queensland, Australia
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JP
John Payne
Colleague at Soma Technology GroupBroadbeach, Queensland, Australia
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GP
Genily Pearl Ulip
Colleague at Soma Technology GroupPhilippines
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MB
Michael Brown
Colleague at Soma Technology GroupGreater Brisbane Area, Australia
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DM
Debbie Moon
Colleague at Soma Technology GroupBrisbane, Queensland, Australia
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AP
Aaron Prout
Colleague at Soma Technology GroupBroadbeach, Queensland, Australia
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CB
Christopher Basco
Colleague at Soma Technology GroupMetro Manila, National Capital Region, Philippines
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JG
Josh Germann
Colleague at Soma Technology GroupPacific Pines, Queensland, Australia
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DM
Daniel Manning
Colleague at Soma Technology GroupQueensland, Australia
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BL
Ben Louisson
Colleague at Soma Technology GroupGold Coast, Queensland, Australia
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Jamie Hendry
Colleague at Soma Technology GroupPalm Beach, Queensland, Australia
View →
JP
John Payne
Colleague at Soma Technology GroupBroadbeach, Queensland, Australia
View →
GP
Genily Pearl Ulip
Colleague at Soma Technology GroupPhilippines
View →
MB
Michael Brown
Colleague at Soma Technology GroupGreater Brisbane Area, Australia
View →
DM
Debbie Moon
Colleague at Soma Technology GroupBrisbane, Queensland, Australia
View →
AP
Aaron Prout
Colleague at Soma Technology GroupBroadbeach, Queensland, Australia
View →
CB
Christopher Basco
Colleague at Soma Technology GroupMetro Manila, National Capital Region, Philippines
View →
JG
Josh Germann
Colleague at Soma Technology GroupPacific Pines, Queensland, Australia
View →
DM
Daniel Manning
Colleague at Soma Technology GroupQueensland, Australia
View →
BL
Ben Louisson
Colleague at Soma Technology GroupGold Coast, Queensland, Australia
View →
1 education record
Jason Schaap education
FAQ
Frequently asked questions about Jason Schaap
Quick answers generated from the profile data available on this page.
What company does Jason Schaap work for?
Jason Schaap works for soma technology group.
What is Jason Schaap's role at soma technology group?
Jason Schaap is listed as Service Desk Technician at soma technology group.
Where is Jason Schaap based?
Jason Schaap is based in Gold Coast, Queensland, Australia while working with soma technology group.
What companies has Jason Schaap worked for?
Jason Schaap has worked for Soma Technology Group, Brisbane Catholic Education, Concentrix, and Jcs Computers.
Who are Jason Schaap's colleagues at soma technology group?
Jason Schaap's colleagues at soma technology group include Jamie Hendry, John Payne, Genily Pearl Ulip, Michael Brown, and Debbie Moon.
How can I contact Jason Schaap?
You can use AeroLeads to view verified contact signals for Jason Schaap at soma technology group, including work email, phone, and LinkedIn data when available.
What schools did Jason Schaap attend?
Jason Schaap holds Diploma Of Information Technology (Advanced Networking & Cloud Engineering), Information Technology from Tafe Queensland.
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