Jason Tetzlaff Email & Phone Number

Milwaukee, Wisconsin, United States

As a Reporting Analyst, I specialize in designing and delivering data-driven insights through custom reports. My key responsibilities include:-Writing complex SQL queries to extract and manipulate data from various databases.-Developing and managing reports using Microsoft SQL Server Reporting Services (SSRS).-Collaborating with cross-functional teams to.

Milwaukee, Wisconsin, United States

- Work customer requests to keep their procurement data up-to-date and compliant with data integrity standards - Create and update documentation. - Assist with creating and testing procedures and policy updates. - Lead operations member of the team that was integral in expanding the business into a new market. - Represents my team in the choosing and.

Milwaukee, Wisconsin

• Evaluate and resolve technical support issues, acting as an escalation point for high-priority technical support issues; ensure that all hardware, software, and networks operated according to established service-level.
• Identify impact and scope of outages and degradations, and communicate that information in an understandable way.
• Create, maintain and distribute communication to mitigate business impact while the root cause of a known error is corrected.
• Update the KEDB, by keeping documentation, wiki's and monitoring systems current with application changes and upgrades.
• Provide off hours and on-call support to assist with software releases, equipment upgrades, technical issues and testing.
• Create ad-hoc SQL queries to find and correct errors in the database to allow transactions to flow smoothly through the system, keep report data up-to-date, and customer's data current.

Fond Du Lac, Wisconsin

* Selected to serve as company's first-ever IT Manager and Marketing Coordinator due to proven technical expertise and business savvy.* Defined and implemented optimal practices to maintain up-to-date inventory records.* Maintained databases and performed periodic purges of inactive / incorrect data.* Enterprise Resource Planning (ERP) Analysis and.

Oshkosh, Wisconsin Area

Administered maintained, installed, and configured back office and Point of Sales systems and related hardware and software; ensured that all technology platforms complied with all IT policies. Installed all updates and patches, removed viruses/malware, performed backups, maintained user accounts, and decommissioned workstations. Researched and recommended.

Oshkosh, Wisconsin Area

*Provided technical support to worldwide Yahoo! employees via telephone, chat, and email. *Performed in-depth troubleshooting to resolve issues and trained colleagues on appropriate procedures. *Installed software remotely, corrected LAN, wireless, and VPN issues, and set employee access to shared drives. * Consistently recognized by colleagues and.

Assisted group tour manager in making promotional packets, securing reservations at hotels, restaurants and attractions. Cleaning and keeping the group tour database up to date and accurate.

Assisted mortgagors with all aspects of their mortgages. Friendly, timely and accurate answers to questions regarding; escrow, taxes, insurance, and PMI. Was also part of a select team of call center representatives that helped to train and assist new call center employees when they were hired.

Bachelor Of Business Administration, Information Systems

Activities and Societies: Computer Science Club, MIS Club * Stepped up to lead teams for project management and advanced Java group.

Associates Of Arts And Science, General Education

Activities and Societies: Student Government - Diversity Issues Liaison, Student Government- Student Life and Interest Committee.