Highly analytical and process-oriented data analyst with in-depth knowledge of database types, research methodologies, data capture, curation, manipulation and visualization. Furnish insights, analytics and business intelligence used to advance opportunity identification, process reengineering and corporate growth.Shared enthusiastic commitment to achieving service level as a key driver of company goal attainment. Lead by example and ensure the execution of all workforce related aspects. Build and develop that relationship between the workforce management team and the entire management staff. Work on leading a team of team leaders to achieving their goals.Converse and listen to concerns; act as a liaison between client and organization, rectifying issues in a professional and timely manner. Very punctual and determined self-starter not intimidated by criticism and always open to learn more.Display lead by example execution of hands-on personalized training and customer service at all levels. Able to multi-task and remain focused under pressure in fast-paced work environment.