Javonte Surrell Email & Phone Number

San Francisco Bay Area

San Francisco Bay Area

Segment, now a part of Twilio, is a customer data platform (CDP) that helps companies harness first-party customer data. The Segment platform democratizes access to reliable data for all teams and offers a complete toolkit to standardize data collection, unify user records, and route customer data into any system where it’s needed. More than 20,000.

San Francisco, California, United States

San Francisco, California, United States

San Francisco Bay Area

San Francisco Bay Area

• Founded by MIT grad students in 2006, and acquired by Cisco Systems in 2012, Cisco Meraki has grown to become the industry leader in cloud managed networking, connecting businesses around the world. Today, we continue.
• FY’17 Q1: 74% of Ramp Quota
• FY’17 Q2: 107% of Quota
• FY’17 Q3: 104% of Quota

Merced, California

• Generated new client leads (500+ prospective clients) through outbound calling and emails
• Accurately entered, updated, and maintained clients/prospective client’s information
• Worked closely with the marketing team to execute successful recruiting/outreach campaigns
• Exceeded goal of 20% growth with a 67% growth increase in program population

Merced, California Area

• Managed all social media marketing for 3 local business owners
• Built and sustained 150+ relationships with supporters via social media
• Managed and engaged on 4+ social media platforms per client
• Generated new business through cost-benefit analysis, professional presentations, account implementation, and account management
• Increased consumer base between 5 - 20% per client

Emeryville, California

• Resolved an average 550 inquiries within a given week and consistently met and exceeded performance benchmarks in all areas (speed, accuracy, and great customer service)
• Commended for initiative, enthusiasm, tenacity, and intense customer satisfaction
• Successfully opened on average 2 credit accounts/week

Hilltop, California

• Met daily sales quota of $1000/day in one of the highest volume Sheikh location in northern California.
• Assisted in recruitment of 2 new employees
• Facilitated new employee training
• Maintained checkout operations by following policies and procedures; reporting needed changes.
• Learned to handle disgruntled and unsatisfied customer in a polite and professional manner