Jay Atkinson Email & Phone Number

Delivering our products to global customers. Blending project management and technical skills, managing the full project lifecycle, reviewing customer requirements and agreeing project scope, identifying and allocating resources. Documenting all operational aspects of integration and bespoke development requirements. Providing customer facing support.

Norwich, United Kingdom

My role focused on the successful implementation of our MS Dynamics 365 platform. Requirements gathering; software integrations such as Electronic services, MS SharePoint and Moneyinfo; project deliverables; contracts management; relationship management. Online training and consulting to clients on all aspects of our platform.Escalation point for client.

Great Britain

Working on-site in collaboration with the project team to implement their bespoke claims management platform into clients’ own systems; training their users how to use the platform to its optimum effect, guiding them on product best practice, providing Go-Live support in all these areas, and generally ensuring that the product is rolled out to clients in a.

Norwich, United Kingdom

Cambridge UK/Amsterdam NL

Maintaining relationships with our customers and business partners, ensuring that Rate Parity agreements are adhered to, resolving customer concerns via phone, email and social media. Working with our property owners and property business managers to make the most of the tools available to them, offering guidance on rates and discounts.

Europe

Cambridge, United Kingdom