Runner Experience Specialty Retail Associate - Southeast Territory
Current- Working with sales reps to support 200+ accounts across NC, SC, GA & AL
- Regularly monitor orders in ERP systems & Tableau to keep accounts informed on what is shipping & when
- Work with others on team to cover open territories when others are absent, to ensure orders are fulfilled in timely manner
- Managing orders on time line of now – next year, provide accounts with accurate representation on product availability if dates shift or change on new releases
- Responsible for calls and emails for new sales, exchanges, defective replacement claims, general policy & product info about best fit and feel for that Runners usage.
- Part of Daily order report operators’ team to monitor systems like M3, OMS and Tableau for BR.com orders that will not ship and need cancellation and follow through with Runner.