Jay Egan Email & Phone Number

Seattle, Washington, United States

• Working with sales reps to support 200+ accounts across NC, SC, GA & AL• Regularly monitor orders in ERP systems & Tableau to keep accounts informed on what is shipping & when • Work with others on team to cover open territories when others are absent, to ensure orders are fulfilled in timely manner• Managing orders on time line of now – next year, provide accounts with accurate representation on product availability if dates shift or change on new releases• Responsible for calls and emails for new sales, exchanges, defective replacement claims, general policy & product info about best fit and feel for that Runners usage. • Part of Daily order report operators’ team to monitor systems like M3, OMS and Tableau for BR.com orders that will not ship and need cancellation and follow through with Runner. • Works with separate teams to manage orders placed on Brooks eBay account, as well as manage content for the BR.com helpdesk.• Responsible for making sure all articles are accurate and up to date. Writes articles for new products with information confirmed from marketing/design teams.

Federal Way, Washington, United States

Spent the day taking calls doing iIn bound phone sales, working with guests on issues with their orders, answering questions about different products and promotions.

Oneself – Portland, Blue Vela – Spokane, Trueself - Federal Way

• Responsible for direct B2C sales through neighborhood canvassing• Recruited, interviewed, onboarded, and trained new employees

Political Science And Government

Physical Therapy Technician/Assistant

Culinary Arts, Culinary Arts And Related Services